Prepare with Avaya : 33810X exam braindumps as your best preparation materials
Updated: Jun 12, 2026
No. of Questions: 50 Questions & Answers with Testing Engine
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Avaya Aura® Contact Center Solution Design Sample Questions:
1. The IT manager wants a powerful tool that can adapt and modify the contact flow in AACC-Which tool is used to change the contact flow in AACC?
A) Contact Center Orchestration Designer
B) Contact Center Manager Administrator
C) Contact Center Server Utility
D) Contact Center Manager Multimedia Administrator
2. An administrator wants different real-time reporting displays which support the daily work of supervisors.
Which two displays are available with AACC? (Choose two.)
A) Bill Board collection
B) Agent Maps
C) Call by Call Display
D) Supervisor Chart
3. An IT manager wants Avaya Breeze ™ to use Snap-In to integrate new capabilities into processes.
Which Avaya Breeze ™ snap-in is offered to provide a core capability for defining, administering, and executing the end-user customer journey?
A) Engagement Designer
B) Work Assignment
C) Co-Browsing
D) Context Store
4. A Contact Center manager wants a thin-client desktop with a powerful widget-driven approach.
Which three deployments are allowed for Avaya IX ™Workspaces? (Choose three.)
A) Voice and Multimedia Contact Server without Avaya Media Server
B) Voice and Multimedia Contact Server with Avaya Media Server
C) Voice Contact Server only
D) One-X Agent
E) Multimedia Contact Server only
5. Refer to the exhibit.
AACC routes contacts based on business logic to any SIP addressable endpoint.
Which statement about AACC Voice Contact is true?
A) It Is anchored In the Media Server.
B) It Is anchored in the Session Manager.
C) It Is anchored In the G450.
D) It Is anchored In the Media Processing Platform.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B,D | Question # 3 Answer: D | Question # 4 Answer: A,B,C | Question # 5 Answer: B |
Avaya Aura® Contact Center Solution Design Sample Questions:
1. The IT manager wants a powerful tool that can adapt and modify the contact flow in AACC-Which tool is used to change the contact flow in AACC?
A) Contact Center Orchestration Designer
B) Contact Center Manager Administrator
C) Contact Center Server Utility
D) Contact Center Manager Multimedia Administrator
2. An administrator wants different real-time reporting displays which support the daily work of supervisors.
Which two displays are available with AACC? (Choose two.)
A) Bill Board collection
B) Agent Maps
C) Call by Call Display
D) Supervisor Chart
3. An IT manager wants Avaya Breeze ™ to use Snap-In to integrate new capabilities into processes.
Which Avaya Breeze ™ snap-in is offered to provide a core capability for defining, administering, and executing the end-user customer journey?
A) Engagement Designer
B) Work Assignment
C) Co-Browsing
D) Context Store
4. A Contact Center manager wants a thin-client desktop with a powerful widget-driven approach.
Which three deployments are allowed for Avaya IX ™Workspaces? (Choose three.)
A) Voice and Multimedia Contact Server without Avaya Media Server
B) Voice and Multimedia Contact Server with Avaya Media Server
C) Voice Contact Server only
D) One-X Agent
E) Multimedia Contact Server only
5. Refer to the exhibit.
AACC routes contacts based on business logic to any SIP addressable endpoint.
Which statement about AACC Voice Contact is true?
A) It Is anchored In the Media Server.
B) It Is anchored in the Session Manager.
C) It Is anchored In the G450.
D) It Is anchored In the Media Processing Platform.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B,D | Question # 3 Answer: D | Question # 4 Answer: A,B,C | Question # 5 Answer: B |
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