Prepare with Salesforce : ADM-201 exam braindumps as your best preparation materials
Updated: Aug 11, 2026
No. of Questions: 153 Questions & Answers with Testing Engine
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Domain 6: Support & Service Applications (13%)
This topic area checks the learners’ skills in explaining the case management capabilities (including case comments, case processes, and case settings); identifying how to automate case management depending on a scenario (including auto-response, case assignment, escalation, email-to-case, web-to-case, case teams); explaining the Salesforce Knowledge capacities; explaining the Salesforce Communities capacities.
Salesforce ADM-201 Practice Test Questions, Salesforce ADM-201 Exam Practice Test Questions
The Salesforce ADM-201 exam is associated with the Salesforce Administrator certification. This certificate is intended for those professionals who have some experience as a Salesforce Administrator. The certification path covers a variety of applications, the functions and features available to the end-users, as well as the management & configuration options available to any administrator within Service, Sales, and Collaboration Clouds.
Domain 11: Desktop & Mobile Administration (3%)
Here the test takers should have competency in explaining the Salesforce Mobile App capacities as well as explaining the synchronization & installation options of Salesforce Lightning for Outlook.
Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/
Salesforce ADM-201 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Administrator Exam |
| Exam Number: | CRT-101 (formerly ADM-201) |
| Exam Price: | 200 USD (may vary by region/tax) |
| Available Languages: | English, Japanese, French, German, Spanish, Portuguese (Brazil) |
| Real Exam Qty: | 60 (multiple choice / multiple select) |
| Related Certifications: | Salesforce Certified Advanced Administrator Salesforce Certified Platform App Builder Salesforce Certified Platform Developer I |
| Exam Duration: | 105 minutes |
| Passing Score: | 65% |
| Certificate Validity Period: | 3 years |
| Exam Format: | Multiple Choice, Multiple Select, Scenario-based Questions |
| Recommended Training: | Admin Beginner Trailhead Modules Salesforce Administrator Learning Path (Trailhead) |
| Exam Registration: | Salesforce Certification Registration Kryterion Webassessor Exam Scheduling |
| Sample Questions: | Salesforce ADM-201 Sample Questions |
| Exam Way: | Online proctored or onsite testing center via Kryterion/Webassessor |
| Pre Condition: | No formal prerequisites required; basic understanding of Salesforce platform recommended. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/administrator |
Salesforce ADM-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Service and Support Applications | 11% | |
| Data and Analytics Management | 14% | |
| Configuration and Setup | 20% | |
| Activity Management and Collaboration | 7% | |
| Sales and Marketing Applications | 12% | |
| Object Manager and Lightning App Builder | 20% | |
| Workflow / Process Automation | 16% |
Domain 6: Support & Service Applications (13%)
This topic area checks the learners’ skills in explaining the case management capabilities (including case comments, case processes, and case settings); identifying how to automate case management depending on a scenario (including auto-response, case assignment, escalation, email-to-case, web-to-case, case teams); explaining the Salesforce Knowledge capacities; explaining the Salesforce Communities capacities.
Salesforce ADM-201 Practice Test Questions, Salesforce ADM-201 Exam Practice Test Questions
The Salesforce ADM-201 exam is associated with the Salesforce Administrator certification. This certificate is intended for those professionals who have some experience as a Salesforce Administrator. The certification path covers a variety of applications, the functions and features available to the end-users, as well as the management & configuration options available to any administrator within Service, Sales, and Collaboration Clouds.
Domain 11: Desktop & Mobile Administration (3%)
Here the test takers should have competency in explaining the Salesforce Mobile App capacities as well as explaining the synchronization & installation options of Salesforce Lightning for Outlook.
Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/
Salesforce ADM-201 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Administrator Exam |
| Exam Number: | CRT-101 (formerly ADM-201) |
| Exam Price: | 200 USD (may vary by region/tax) |
| Available Languages: | English, Japanese, French, German, Spanish, Portuguese (Brazil) |
| Real Exam Qty: | 60 (multiple choice / multiple select) |
| Related Certifications: | Salesforce Certified Advanced Administrator Salesforce Certified Platform App Builder Salesforce Certified Platform Developer I |
| Exam Duration: | 105 minutes |
| Passing Score: | 65% |
| Certificate Validity Period: | 3 years |
| Exam Format: | Multiple Choice, Multiple Select, Scenario-based Questions |
| Recommended Training: | Admin Beginner Trailhead Modules Salesforce Administrator Learning Path (Trailhead) |
| Exam Registration: | Salesforce Certification Registration Kryterion Webassessor Exam Scheduling |
| Sample Questions: | Salesforce ADM-201 Sample Questions |
| Exam Way: | Online proctored or onsite testing center via Kryterion/Webassessor |
| Pre Condition: | No formal prerequisites required; basic understanding of Salesforce platform recommended. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/administrator |
Salesforce ADM-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Service and Support Applications | 11% | |
| Data and Analytics Management | 14% | |
| Configuration and Setup | 20% | |
| Activity Management and Collaboration | 7% | |
| Sales and Marketing Applications | 12% | |
| Object Manager and Lightning App Builder | 20% | |
| Workflow / Process Automation | 16% |
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