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Salesforce NP-Con-101 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Nonprofit Success Pack Consultant |
| Exam Number: | NP-Con-101 |
| Exam Duration: | 105 minutes |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Sharing and Visibility Architect Salesforce Certified Application Architect |
| Real Exam Qty: | 65 |
| Certificate Validity Period: | 2 years (requires maintenance) |
| Exam Price: | $200 USD |
| Available Languages: | English |
| Passing Score: | 68 |
| Exam Format: | Multiple Choice, Multiple Select |
| Sample Questions: | Salesforce NP-Con-101 Sample Questions |
| Exam Way: | Online proctored or in-person testing center |
| Pre Condition: | Salesforce Administrator certification is recommended but not required. Candidates should have experience with Salesforce platform and NPSP implementation. |
| Official Syllabus URL: | https://trailhead.salesforce.com/help?article=Salesforce-Certified-Nonprofit-Success-Pack-Consultant-Exam-Guide |
Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Constituent Management | 20% | - Contact and Organization Records - Affiliations and Memberships - Relationships and Groupings - Household Management - Segmentations and Campaigns |
| Topic 2: Solution Design and Implementation | 20% | - Customization vs Configuration Decisions - User Adoption and Training Planning - Integration with External Systems - Requirements Gathering - Data Migration Strategies - NPSP Best Practices |
| Topic 3: Analytics and Reporting | 15% | - Custom Report Types - Rollup Summary Fields - Nonprofit Reporting Templates - Reports and Dashboards for Nonprofits - Success Metrics Definition |
| Topic 4: NPSP Configuration and Development | 25% | - Data Model Design for Nonprofits - Affiliations Configuration - Contacts and Households - Relationships Management - NPSP Settings and Preferences - Account Model Configuration |
| Topic 5: Donations and Fundraising Management | 20% | - Opportunity and GAU Configuration - Donation Management - Donations Batch Processing - Recurring Donations (Recurring GAU) - Payment Methods and Processing - Grant Management |
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
Question 1
How should a consultant install NPSP in an existing Salesforce organization?
A. Download each NPSP component from The Powrt of Us Hub, install organization, and complete the post-install instructions
B. Download each NPSP component from the AppExchange, install in the target organization, and complete the post-install instructions
C. Visit the NPSP Installer page, install in the target organization, and complete the post-install instructions
D. Visit the NPSP Conversion Utility tool, install in the target organization, and complete the post-install instructions
Question 2
A nonprofit needs to track key information for grants it applies for and receives, such as deadline dates, activity completion dates, and descriptions. In addition, the nonprofit wants to track actions completed and view the next deadline date on the Opportunity.
Which feature should the consultant recommend?
A. Cases
B. Deliverables
C. Tasks and Events
D. Engagement Plans
Question 3
A development director wants to compare year over year donation information on a weekly basis for the last five years in order to see giving trends via a bar chart. The director asks the consultant if reporting snapshots would work.
What should the consultant advise about the limitations of reporting snapshots?
A. Reporting snapshots do NOT work retroactively.
B. Reporting snapshots can show data for the past three years.
C. Reporting snapshots can run on a monthly basis.
D. Reporting snapshots can display a line chart.
Question 4
A nonprofit wants a report that shows Opportunity and General Accounting Unit (GAU) custom field data for gifts to the "General Fund' GAU. The nonprofit wants to add filters so only the gifts connected to the 'Annual Campaign' are shown.
Which report should the consultant implement?
A. Opportunity report type with cross filter for Opportunities with GAU Allocations and filter on Opportunity object for the Primary Campaign Source = 'Annual Campaign' and on the GAU Allocations object for General Accounting Unit 'General Fund'
B. GAU Allocations with Opportunity report type and filter on the Opportunity object for the Primary Campaign Source = 'Annual Campaign' and filter on the GAU Allocation object for General Accounting Unit = 'General Fund'
C. GAU Allocations with Opportunity report type and filter on the GAU Allocation object for Campaign = 'Annual Campaign" and General Accounting Unit = 'General Fund'
D. Opportunity report type with cross filter for Opportunities with GAU Allocations with filter on the cross filter for Campaign = 'Annual Campaign' and General Accounting Unit = 'General Fund'
Question 5
A nonprofit organization wants a report that compares giving at a consistent point in time from year to year.
Now should the consultant set this up?
A. Create a matrix report bucketing the dates you wish to compare.
B. Set up a Reporting Snapshot on Opportunities.
C. Run the NPSP Account SYBUNT and Contact SYBUNT reports.
D. Create a joined report showing the two years side by side.
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: B |
Salesforce NP-Con-101 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Nonprofit Success Pack Consultant |
| Exam Number: | NP-Con-101 |
| Exam Duration: | 105 minutes |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Sharing and Visibility Architect Salesforce Certified Application Architect |
| Real Exam Qty: | 65 |
| Certificate Validity Period: | 2 years (requires maintenance) |
| Exam Price: | $200 USD |
| Available Languages: | English |
| Passing Score: | 68 |
| Exam Format: | Multiple Choice, Multiple Select |
| Sample Questions: | Salesforce NP-Con-101 Sample Questions |
| Exam Way: | Online proctored or in-person testing center |
| Pre Condition: | Salesforce Administrator certification is recommended but not required. Candidates should have experience with Salesforce platform and NPSP implementation. |
| Official Syllabus URL: | https://trailhead.salesforce.com/help?article=Salesforce-Certified-Nonprofit-Success-Pack-Consultant-Exam-Guide |
Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Constituent Management | 20% | - Contact and Organization Records - Affiliations and Memberships - Relationships and Groupings - Household Management - Segmentations and Campaigns |
| Topic 2: Solution Design and Implementation | 20% | - Customization vs Configuration Decisions - User Adoption and Training Planning - Integration with External Systems - Requirements Gathering - Data Migration Strategies - NPSP Best Practices |
| Topic 3: Analytics and Reporting | 15% | - Custom Report Types - Rollup Summary Fields - Nonprofit Reporting Templates - Reports and Dashboards for Nonprofits - Success Metrics Definition |
| Topic 4: NPSP Configuration and Development | 25% | - Data Model Design for Nonprofits - Affiliations Configuration - Contacts and Households - Relationships Management - NPSP Settings and Preferences - Account Model Configuration |
| Topic 5: Donations and Fundraising Management | 20% | - Opportunity and GAU Configuration - Donation Management - Donations Batch Processing - Recurring Donations (Recurring GAU) - Payment Methods and Processing - Grant Management |
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
Question 1
How should a consultant install NPSP in an existing Salesforce organization?
A. Download each NPSP component from The Powrt of Us Hub, install organization, and complete the post-install instructions
B. Download each NPSP component from the AppExchange, install in the target organization, and complete the post-install instructions
C. Visit the NPSP Installer page, install in the target organization, and complete the post-install instructions
D. Visit the NPSP Conversion Utility tool, install in the target organization, and complete the post-install instructions
Question 2
A nonprofit needs to track key information for grants it applies for and receives, such as deadline dates, activity completion dates, and descriptions. In addition, the nonprofit wants to track actions completed and view the next deadline date on the Opportunity.
Which feature should the consultant recommend?
A. Cases
B. Deliverables
C. Tasks and Events
D. Engagement Plans
Question 3
A development director wants to compare year over year donation information on a weekly basis for the last five years in order to see giving trends via a bar chart. The director asks the consultant if reporting snapshots would work.
What should the consultant advise about the limitations of reporting snapshots?
A. Reporting snapshots do NOT work retroactively.
B. Reporting snapshots can show data for the past three years.
C. Reporting snapshots can run on a monthly basis.
D. Reporting snapshots can display a line chart.
Question 4
A nonprofit wants a report that shows Opportunity and General Accounting Unit (GAU) custom field data for gifts to the "General Fund' GAU. The nonprofit wants to add filters so only the gifts connected to the 'Annual Campaign' are shown.
Which report should the consultant implement?
A. Opportunity report type with cross filter for Opportunities with GAU Allocations and filter on Opportunity object for the Primary Campaign Source = 'Annual Campaign' and on the GAU Allocations object for General Accounting Unit 'General Fund'
B. GAU Allocations with Opportunity report type and filter on the Opportunity object for the Primary Campaign Source = 'Annual Campaign' and filter on the GAU Allocation object for General Accounting Unit = 'General Fund'
C. GAU Allocations with Opportunity report type and filter on the GAU Allocation object for Campaign = 'Annual Campaign" and General Accounting Unit = 'General Fund'
D. Opportunity report type with cross filter for Opportunities with GAU Allocations with filter on the cross filter for Campaign = 'Annual Campaign' and General Accounting Unit = 'General Fund'
Question 5
A nonprofit organization wants a report that compares giving at a consistent point in time from year to year.
Now should the consultant set this up?
A. Create a matrix report bucketing the dates you wish to compare.
B. Set up a Reporting Snapshot on Opportunities.
C. Run the NPSP Account SYBUNT and Contact SYBUNT reports.
D. Create a joined report showing the two years side by side.
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: B |
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