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| Certification Vendor: | Western Governors University |
| Exam Name: | Principles of Management Objective Assessment (IAC1) |
| Exam Number: | IAC1 |
| Available Languages: | English |
| Exam Format: | Objective Assessment, Multiple Choice, Multiple Response, Online Proctored Exam |
| Recommended Training: | WGU Course Resources (Principles of Management) |
| Exam Registration: | Western Governors University Student Portal |
| Sample Questions: | WGU Principles-of-Management Sample Questions |
| Exam Way: | Online proctored Objective Assessment administered within WGU internal assessment system |
| Pre Condition: | None explicitly required; course is part of WGU degree program progression. |
| Official Syllabus URL: | https://www.wgu.edu/online-business-degrees.html |
| Section | Objectives |
|---|---|
| Topic 1: Organizing and Structuring Work | - Organizational structure and design - Job design and departmentalization |
| Topic 2: Business Ethics and Corporate Responsibility | - Ethical decision-making - Corporate social responsibility |
| Topic 3: Leading and Managing People | - Leadership styles and motivation - Communication and team dynamics |
| Topic 4: Foundations of Management | - Management theory and evolution - Managerial roles and responsibilities |
| Topic 5: Controlling and Performance Management | - Corrective action and feedback loops - Performance measurement and control systems |
| Topic 6: Planning and Decision Making | - Strategic and operational planning - Decision-making models and tools |
1. A team leader is having a difficult time implementing the company's new scheduling policy, which does not take into account seniority. The team is aware of the problem and has discussed options to deal with it, but no definitive solutions have been determined.
Which stage in the change process is the team experiencing?
Choose 1 answer
A) Preparation
B) Contemplation
C) Action
D) Precontemplation
2. In which situation would it be reasonable for an employer to accommodate the needs of a worker with a disability? Choose 1 answer
A) Providing a germ-free environment for a worker participating in a bone marrow transplant program
B) Providing a Braille keyboard for a worker who is visually impaired
C) Providing a list of accommodations that the company is willing to make available to all potential employees
D) Providing an environment for a mentally ill worker where the worker does not have to interact with others
3. A company is attempting to be efficient by offering a no-trills product. What type of strategy is the company pursuing? Choose 1 answer
A) Resource
B) Functional
C) Low-cost
D) Operational
4. Which conflict-resolution technique would be most effective in helping create a shared goal that cannot be attained without the cooperation of each of the conflicting parties? Choose 1 answer
A) Superordinate goals
B) Communication
C) Authoritative command
D) Avoidance
5. The person supervising a new advertising campaign was not sure that the team fully understood the technical side of the product they were working on and wanted to get a different perspective.
Which technique would be most appropriate in stimulating conflict?
Choose 1 answer
A) Compromise
B) Bringing in outsiders
C) Appointing a devil's advocate
D) Authoritative command
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: B |
| Certification Vendor: | Western Governors University |
| Exam Name: | Principles of Management Objective Assessment (IAC1) |
| Exam Number: | IAC1 |
| Available Languages: | English |
| Exam Format: | Objective Assessment, Multiple Choice, Multiple Response, Online Proctored Exam |
| Recommended Training: | WGU Course Resources (Principles of Management) |
| Exam Registration: | Western Governors University Student Portal |
| Sample Questions: | WGU Principles-of-Management Sample Questions |
| Exam Way: | Online proctored Objective Assessment administered within WGU internal assessment system |
| Pre Condition: | None explicitly required; course is part of WGU degree program progression. |
| Official Syllabus URL: | https://www.wgu.edu/online-business-degrees.html |
| Section | Objectives |
|---|---|
| Topic 1: Organizing and Structuring Work | - Organizational structure and design - Job design and departmentalization |
| Topic 2: Business Ethics and Corporate Responsibility | - Ethical decision-making - Corporate social responsibility |
| Topic 3: Leading and Managing People | - Leadership styles and motivation - Communication and team dynamics |
| Topic 4: Foundations of Management | - Management theory and evolution - Managerial roles and responsibilities |
| Topic 5: Controlling and Performance Management | - Corrective action and feedback loops - Performance measurement and control systems |
| Topic 6: Planning and Decision Making | - Strategic and operational planning - Decision-making models and tools |
1. A team leader is having a difficult time implementing the company's new scheduling policy, which does not take into account seniority. The team is aware of the problem and has discussed options to deal with it, but no definitive solutions have been determined.
Which stage in the change process is the team experiencing?
Choose 1 answer
A) Preparation
B) Contemplation
C) Action
D) Precontemplation
2. In which situation would it be reasonable for an employer to accommodate the needs of a worker with a disability? Choose 1 answer
A) Providing a germ-free environment for a worker participating in a bone marrow transplant program
B) Providing a Braille keyboard for a worker who is visually impaired
C) Providing a list of accommodations that the company is willing to make available to all potential employees
D) Providing an environment for a mentally ill worker where the worker does not have to interact with others
3. A company is attempting to be efficient by offering a no-trills product. What type of strategy is the company pursuing? Choose 1 answer
A) Resource
B) Functional
C) Low-cost
D) Operational
4. Which conflict-resolution technique would be most effective in helping create a shared goal that cannot be attained without the cooperation of each of the conflicting parties? Choose 1 answer
A) Superordinate goals
B) Communication
C) Authoritative command
D) Avoidance
5. The person supervising a new advertising campaign was not sure that the team fully understood the technical side of the product they were working on and wanted to get a different perspective.
Which technique would be most appropriate in stimulating conflict?
Choose 1 answer
A) Compromise
B) Bringing in outsiders
C) Appointing a devil's advocate
D) Authoritative command
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: B |
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