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Avaya 72201X Exam Syllabus Topics:

Avaya Aura® Core Components Support Certified Sample Questions:

1. Where can the alarm status of all Session Managers be viewed at a glance in Avaya Aura?

A) Session Manager SIP Entity
B) Session Manager Administration
C) Session Manager Dashboard
D) SIP Entity Monitoring
E) System Manager Dashboard

2. What are the two types of certificates that need to be installed on Communication Manager (CM) to establish a TLS connection with Session Manager?

A) Backup server and default certificates
B) Root or Certificate Authority (CA) and CM Server Identity certificates
C) Session Manager and CM inter-cluster certificates
D) Root or Certificate Authority (CA) and SIP default certificates
E) Site Root certificates and Security certificates

3. A customer states they are having voice quality issues when they make calls over a WAN link. You would like to see what the Quality of Service is for a call, as the customer makes the call.
Which Avaya Aura Communication Manager (CM) SAT command will display packet loss and jitter for a call in progress?

A) monitor station qos xxxx, where XXXX is the station number
B) status media-gateway
C) status station qos xxxx, where XXXX is the station number
D) list trace h248
E) list monitor qos
F) list trace station xxxx, where XXXX is the station number.

4. What information can be found when viewing the Monitoring > Active Sessions page on an Avaya Aura Media Server? (Choose three.)

A) QOS Analytics
B) Element status
C) Destination IP address
D) Caller location
E) Caller ID
F) Utilized Code

5. Which statements describe the 8D Troubleshooting Methodology? (Choose three.)

A) It is eight steps that used to guarantee systems are operational after an implementation.
B) It is eight steps that guarantee a logical way to isolate an issue.
C) It is eight steps that ensure a faster time to resolution.
D) It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, prevention for the future.
E) It is eight steps that define how to escalate third-party integration issues.
F) It is eight steps that are only applicable to hardware issues.

Solutions: