Last Updated: Aug 19, 2026
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The Microsoft MS-720 exam is a test of skills and knowledge required of an engineer that works on Teams. If you are looking to take the Microsoft MS-720 exam, this article will provide you with some helpful details about the exam, which can help you get ready to take it. Trying to determine whether or not you should take an exam is one of the most difficult parts of getting certified, especially because there are so many different options. This article will talk about the Microsoft MS-720 exam and why it is the best option for many people trying to get their certification in Teams Voice Engineer. The Microsoft MS-720 exam is actually a variation on the Microsoft 70-722 exam. MS-720 Dumps provides you with the most up-to-date, complete, and accurate information to help you succeed on the exam and get a job as a voice engineer.
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The Microsoft Teams Voice Engineer Certification is a credential that proves your ability to work on high-quality voice solutions for customers. To earn this certification, you'll need to use the Microsoft Teams Voice Enablement Kit and other learning resources. Being a Microsoft Teams Voice Engineer will help you become a more valuable member of your organization. You'll be able to: Work with technical teams during the design and planning phases of projects Deploy, configure, and support real-time communications solutions based on Microsoft Teams This isn't an entry-level certification. A guarantee of MS-720 Dumps is the best resource to get a good understanding of Microsoft Teams Voice Engineer Certification. If you're new to the field of communications, we recommend that you learn about basic telephony concepts before using this certification path to build skills in more complex scenarios.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-720
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| Section | Weight | Objectives |
|---|---|---|
| Optimize network performance | 5-10 | - Implement network topology - Design network infrastructure |
| Monitor and troubleshoot Microsoft Teams Phone | 15-20 | - Monitor and troubleshoot clients and devices - Troubleshoot Direct Routing connectivity - Troubleshoot call failure and quality - Monitor Teams Phone and SBC health |
| Plan and configure Direct Routing | 15-20 | - Design Direct Routing call flows - Extend Direct Routing infrastructure - Implement SIP trunking with Direct Routing - Deploy and maintain Survivable Branch Appliance (SBA) |
| Plan and configure Teams clients and devices | 5-10 | - Plan and configure Teams Rooms - Plan and configure Teams Phones and displays |
| Plan and configure Microsoft Teams Phone | 25-30 | - Manage phone numbers and operator connect - Configure audio conferencing - Design emergency calling - Configure auto attendants and call queues - Configure phone policies - Plan and design PSTN solutions |
| Configure and manage Teams Phone for voice users | 15-20 | - Enable users for Direct Routing - Enable users for Teams Phone - Migrate voice users - Enable per-user calling features |
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