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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. How would you deliver the feedback to this employee?
You are a supervisor who manages a small team of three prof essionals. One in particular is a high performer with a great attitude. Unfortunately, he/she made a huge error on his/her most recent client report, which ended up costing the organization a significant amount of money. It is an error that you need to address with, but you don't want to dampen his/her spirits as he/she tends to be sensitive to negative feedback

A) Remain neutral and state the facts of the mistake in the report. Ask for feedback on how to avoid these mistakes in the future.
B) Send an email with the details of the mistake to be less confrontational.
C) Explain the mistake and the impact it had on the company. Warn him/her that if it happens again, he/she might be disciplined.
D) Document the event in the details of his/her next performance review.

2. When designing a compensation bonus structure for an international company, it is most important for the VP of HR to analyze which cultural values in each region?

A) Long-term versus short-term orientation
B) Masculinity versus femininity
C) Individualism versus collectivism
D) Low power versus high power distance

3. A nine-box grid is an effective tool that compares an employee's performance with his/her potential for advancement. What is it most commonly used for?

A) Talent acquisition
B) Disciplinary documentation
C) Compensation planning
D) Succession planning

4. Which is NOT a best practice for Form 1-9 retention?

A) Restrict Form 1-9 access to supervisors and managers.
B) Retain the form three years after hire date or one year after termination date, whichever islater.
C) File terminated employees, forms separately from active employees, forms.
D) Shred the forms once an employee reaches the three-year employment anniversary.

5. Why are human resource representatives generally excluded from bargaining unit representation?

A) They act as an advisor and/or representative of management during collective bargaining.
B) They are responsible for defining organizational policies that may conflict with collectivebargaining agreements (CBAs).
C) They of ten oversee the work of others in a supervisory capacity.
D) They are responsible for enforcing the provisions of the CBAs and policies.

Solutions: