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Updated: Aug 07, 2026
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Apple 9L0-064 Exam Overview:
| Certification Vendor: | Apple |
| Exam Name: | Apple OS X v10.8 Troubleshooting Exam |
| Exam Number: | 9L0-064 |
| Available Languages: | English, Japanese |
| Exam Format: | Multiple choice, Scenario-based questions |
| Related Certifications: | Apple Certified Support Professional (ACSP) Apple Certified Technical Coordinator (ACTC) 10.8 |
| Sample Questions: | Apple 9L0-064 Sample Questions |
| Exam Way: | Typically delivered as proctored online or onsite multiple-choice exam via authorized testing centers. |
| Pre Condition: | Basic knowledge of macOS (OS X 10.8) usage and navigation is recommended. |
Apple 9L0-064 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Networking and Connectivity | - Network services
|
| User Accounts and Permissions | - User account management
|
| File Systems and Storage | - Disk management
|
| Troubleshooting and System Management | - macOS startup process and boot issues
|
| Applications and System Services | - System services
|
| Security and Updates | - System security
|
Apple OS X v10.8 Troubleshooting Sample Questions:
1. An administrator user wishes to share a Desktop picture with all local users. Where should she store the image file?
A) "/Library/Desktop Pictures
B) /Syste rn/Li bra ry/Deskto p Pictures
C) /Library/Desktop Pictures
D) /System/Desktop Pictures
2. How would an OS X Mountain Lion user change the order of the network services, so that Wi-Fi is the first choice?
A) Select Wi-Fi as the default network interface in the info tab of the Network Utility.
B) Select Wi-Fi as primary service in the Security & Privacy > Firewall settings.
C) Select "Set Service Order" in the Network preference pane's Action menu, then drag Wi-Fl to the top of the list.
D) Set Wi-Fi as the priority network service in the Airport Utility preferences.
3. Which of the following Macs support AirPlay Mirroring in OS X Mountain Lion? SELECT ALL THAT APPLY
A) MacBook (Late 2008 Aluminum)
B) Mac Pro (Mid 2010)
C) MacBook Pro (Early 2011)
D) Mac mini (Early 2009)
E) MacBook Air (Mid 2011)
4. Mauri is having trouble printing to a printer attached to his iMac via USB. He suspects his USB cable. Which built-in utility in OS X Mountain Lion could tell him if the printer is detected by his iMac?
A) Console
B) System Information
C) Directory Utility
D) Finder
5. An iMac starts, but becomes unresponsive after the login screen. How can you easily disable login items to see if they are causing the issue?
A) Start the iMac to OS X Recovery and reinstall OS X Mountain Lion.
B) Hold the shift key at start up to Safe Boot.
C) Hold command S to enter Single User mode, then move login items with the command line.
D) Start the iMac to OS X Recovery, then open the terminal and use it to delete all login items.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: C,E | Question # 4 Answer: B | Question # 5 Answer: B |
Apple 9L0-064 Exam Overview:
| Certification Vendor: | Apple |
| Exam Name: | Apple OS X v10.8 Troubleshooting Exam |
| Exam Number: | 9L0-064 |
| Available Languages: | English, Japanese |
| Exam Format: | Multiple choice, Scenario-based questions |
| Related Certifications: | Apple Certified Support Professional (ACSP) Apple Certified Technical Coordinator (ACTC) 10.8 |
| Sample Questions: | Apple 9L0-064 Sample Questions |
| Exam Way: | Typically delivered as proctored online or onsite multiple-choice exam via authorized testing centers. |
| Pre Condition: | Basic knowledge of macOS (OS X 10.8) usage and navigation is recommended. |
Apple 9L0-064 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Networking and Connectivity | - Network services
|
| User Accounts and Permissions | - User account management
|
| File Systems and Storage | - Disk management
|
| Troubleshooting and System Management | - macOS startup process and boot issues
|
| Applications and System Services | - System services
|
| Security and Updates | - System security
|
Apple OS X v10.8 Troubleshooting Sample Questions:
1. An administrator user wishes to share a Desktop picture with all local users. Where should she store the image file?
A) "/Library/Desktop Pictures
B) /Syste rn/Li bra ry/Deskto p Pictures
C) /Library/Desktop Pictures
D) /System/Desktop Pictures
2. How would an OS X Mountain Lion user change the order of the network services, so that Wi-Fi is the first choice?
A) Select Wi-Fi as the default network interface in the info tab of the Network Utility.
B) Select Wi-Fi as primary service in the Security & Privacy > Firewall settings.
C) Select "Set Service Order" in the Network preference pane's Action menu, then drag Wi-Fl to the top of the list.
D) Set Wi-Fi as the priority network service in the Airport Utility preferences.
3. Which of the following Macs support AirPlay Mirroring in OS X Mountain Lion? SELECT ALL THAT APPLY
A) MacBook (Late 2008 Aluminum)
B) Mac Pro (Mid 2010)
C) MacBook Pro (Early 2011)
D) Mac mini (Early 2009)
E) MacBook Air (Mid 2011)
4. Mauri is having trouble printing to a printer attached to his iMac via USB. He suspects his USB cable. Which built-in utility in OS X Mountain Lion could tell him if the printer is detected by his iMac?
A) Console
B) System Information
C) Directory Utility
D) Finder
5. An iMac starts, but becomes unresponsive after the login screen. How can you easily disable login items to see if they are causing the issue?
A) Start the iMac to OS X Recovery and reinstall OS X Mountain Lion.
B) Hold the shift key at start up to Safe Boot.
C) Hold command S to enter Single User mode, then move login items with the command line.
D) Start the iMac to OS X Recovery, then open the terminal and use it to delete all login items.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: C,E | Question # 4 Answer: B | Question # 5 Answer: B |
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