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IBM Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:
1. The purpose of a snapshot is to:
A) provide security against unauthorized access and alteration of process applications.
B) use it to record revision history of library items.
C) record the state of a process application or toolkit at a specific point and time.
D) allow developers and business users to collaborate on business process definitions.
2. A program manager consults with a client on how to improve their BPM Center of Excellence (COE). The program manager asks what metrics are being used to track the success of the COE.
The client offers examples of the metrics that are being collected for several processes related to the cycle time and efficiency. What course of action should the program manager suggest?
A) Suggest that an additional category of metrics for defect rates be collected.
B) Suggest that the COE should aggregate information on the ROI for each project.
C) Suggest no changes to the metrics.
D) Suggest that greater emphasis be granted to the metrics gathered on cycle time.
3. One week prior to the start of Iteration 5, which is planned for a two weeks duration, the BPM Program Manager has asked developers to review the proposed user stories assigned to the iteration, define implementation tasks and provide estimates in hours. During the commitment meeting prior to iteration start, one of the user stories has a single implementation task with an estimate of 80 hours. What should the BPM Program Manager recommend?
A) Break down the user story into child stories because it is an epic.
B) Break down the implementation work into tasks that can be described in 8 hours or less.
C) Pad the task with 20% more hours because developers typically under-estimate their required effort.
D) Cancel the user story and move it to a future iteration because 80 hours too large to fit into a two-week iteration with confidence.
4. Key Performance Indicators (KPIs) are used by the process owner and stakeholders to:
A) determine the source of business data in the process.
B) notify stakeholders when a threshold is violated.
C) measure the operations within a process.
D) reward participants for superior performance in the process.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: C |
IBM Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:
1. The purpose of a snapshot is to:
A) provide security against unauthorized access and alteration of process applications.
B) use it to record revision history of library items.
C) record the state of a process application or toolkit at a specific point and time.
D) allow developers and business users to collaborate on business process definitions.
2. A program manager consults with a client on how to improve their BPM Center of Excellence (COE). The program manager asks what metrics are being used to track the success of the COE.
The client offers examples of the metrics that are being collected for several processes related to the cycle time and efficiency. What course of action should the program manager suggest?
A) Suggest that an additional category of metrics for defect rates be collected.
B) Suggest that the COE should aggregate information on the ROI for each project.
C) Suggest no changes to the metrics.
D) Suggest that greater emphasis be granted to the metrics gathered on cycle time.
3. One week prior to the start of Iteration 5, which is planned for a two weeks duration, the BPM Program Manager has asked developers to review the proposed user stories assigned to the iteration, define implementation tasks and provide estimates in hours. During the commitment meeting prior to iteration start, one of the user stories has a single implementation task with an estimate of 80 hours. What should the BPM Program Manager recommend?
A) Break down the user story into child stories because it is an epic.
B) Break down the implementation work into tasks that can be described in 8 hours or less.
C) Pad the task with 20% more hours because developers typically under-estimate their required effort.
D) Cancel the user story and move it to a future iteration because 80 hours too large to fit into a two-week iteration with confidence.
4. Key Performance Indicators (KPIs) are used by the process owner and stakeholders to:
A) determine the source of business data in the process.
B) notify stakeholders when a threshold is violated.
C) measure the operations within a process.
D) reward participants for superior performance in the process.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: C |
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