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Updated: Jun 29, 2026
No. of Questions: 315 Questions & Answers with Testing Engine
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Salesforce Certified Agentforce Specialist Sample Questions:
1. What is the primary advantage of creating an individual retriever instead of the default retriever?
A) Individual retrievers allow the configuration of filters, specified fields, and how many results are returned.
B) Individual retrievers automatically generate new search indexes and dynamically update vectors.
C) Individual retrievers can aggregate multiple data spaces and data model objects (DMOs) into a unified retriever output.
2. Universal Containers is using Agentforce for Sales to find similar opportunities to help close deals faster. The team wants to understand the criteria used by the Agent to match opportunities.
A) Matched opportunities have a status of Closed Won from the last 12 months.
B) Matched opportunities are limited to the same account.
C) Matched opportunities were created in the last 12 months.
3. Universal Containers needs to create Data Cloud reports to understand agent behavior. Which data lake object (DLO) represents an overarching container capturing contiguous interactions with one or more Al agents?
A) AlAgentSession
B) AlAgentInteraction
C) AlAgentInteractionMessage
4. A sales rep at Universal Containers is extremely busy and sometimes will have very long sales calls on voice and video calls and might miss key details. They are just starting to adopt new generative AI features. Which Einstein Generative AI feature should An Agentforce recommend to help the rep get the details they might have missed during a conversation?
A) Call Summary
B) Sales Summary
C) Call Explorer
5. Universal Containers (UC) is using Einstein Generative AI to generate an account summary. UC aims to ensure the content is safe and inclusive, utilizing the Einstein Trust Layer's toxicity scoring to assess the content's safety level. What does a safety category score of 1 indicate in the Einstein Generative Toxicity Score?
A) Moderately safe
B) Not safe
C) Safe
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: C |
Salesforce Certified Agentforce Specialist Sample Questions:
1. What is the primary advantage of creating an individual retriever instead of the default retriever?
A) Individual retrievers allow the configuration of filters, specified fields, and how many results are returned.
B) Individual retrievers automatically generate new search indexes and dynamically update vectors.
C) Individual retrievers can aggregate multiple data spaces and data model objects (DMOs) into a unified retriever output.
2. Universal Containers is using Agentforce for Sales to find similar opportunities to help close deals faster. The team wants to understand the criteria used by the Agent to match opportunities.
A) Matched opportunities have a status of Closed Won from the last 12 months.
B) Matched opportunities are limited to the same account.
C) Matched opportunities were created in the last 12 months.
3. Universal Containers needs to create Data Cloud reports to understand agent behavior. Which data lake object (DLO) represents an overarching container capturing contiguous interactions with one or more Al agents?
A) AlAgentSession
B) AlAgentInteraction
C) AlAgentInteractionMessage
4. A sales rep at Universal Containers is extremely busy and sometimes will have very long sales calls on voice and video calls and might miss key details. They are just starting to adopt new generative AI features. Which Einstein Generative AI feature should An Agentforce recommend to help the rep get the details they might have missed during a conversation?
A) Call Summary
B) Sales Summary
C) Call Explorer
5. Universal Containers (UC) is using Einstein Generative AI to generate an account summary. UC aims to ensure the content is safe and inclusive, utilizing the Einstein Trust Layer's toxicity scoring to assess the content's safety level. What does a safety category score of 1 indicate in the Einstein Generative Toxicity Score?
A) Moderately safe
B) Not safe
C) Safe
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: C |
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