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| Certification Vendor: | HP |
| Exam Name: | Selling Imaging and Printing Fundamentals |
| Exam Number: | HP2-H41 |
| Related Certifications: | HP Sales Certified - Imaging and Printing Solutions |
| Exam Price: | USD 100–150 (varies by region) |
| Available Languages: | English, Spanish |
| Exam Format: | Multiple-choice, Scenario-based, Drag-and-drop, Case studies |
| Certificate Validity Period: | 2–3 years |
| Exam Duration: | 60–90 |
| Passing Score: | 70%–75% / 700 out of 1000 |
| Real Exam Qty: | 40–60 |
| Recommended Training: | HP Official Sales Training HP Partner Learning Center |
| Exam Registration: | HP Certification Portal Pearson VUE Registration |
| Sample Questions: | HP HP2-H41 Sample Questions |
| Exam Way: | Computer-based testing (onsite at authorized Pearson VUE centers or online proctored) |
| Pre Condition: | No formal prerequisites; recommended for sales professionals with basic printing industry knowledge |
| Official Syllabus URL: | https://certification.microfocus.com/ (formerly HP Learning Center) |
| Section | Weight | Objectives |
|---|---|---|
| Value Proposition & Competitive Positioning | 20% | - Security and sustainability features - Total Cost of Ownership (TCO) analysis - HP unique selling points and differentiation |
| HP Imaging and Printing Portfolio Overview | 25% | - Single-function and Multifunction Devices (MFPs) - Supplies, Accessories and Consumables - Inkjet and Laser Printing Technologies |
| Services, Support and Warranty | 15% | - Basic troubleshooting and technical awareness - HP Care Pack services and coverage options - Support models and service levels |
| Customer Needs Assessment & Solution Mapping | 25% | - Identifying customer business requirements - Addressing productivity and cost challenges - Matching HP solutions to workflow needs |
| Sales Process & Solution Presentation | 15% | - Compliance and licensing basics - Demonstrating solution benefits - Consultative selling approach |
1. What is the approximate world-wide HP imaging and printing market share?
A) 20%
B) 45%
C) 75%
D) 35%
2. Which ongoing challenges does a business manager face?
A) cash flow, competitor activity, customers, and market share development
B) financial management, production planning, quality of goods, and stock control
C) expense control, investment planning, sales, and administration
D) sales growth, customer handling, administration and know-how, and expertise
3. What is HP Digital Sending Software?
A) Server-based digital sending functionality
B) Digital sending functionality that is embedded in an HP MFP or scanner
C) Cloud-based digital sending functionality
D) Digital sending functionality that includes TWAIN scanning
4. Which HP technology developed for HP industrial printing is used in the design and manufacture of the HP DesignJet printing process?
A) HP Adaptable Printing Technology
B) HP Image REt Technology
C) HP LaserJet Modulation Technology
D) HP Scalable Printing Technology
5. What purpose does HP Embedded Capture serve in a network environment?
A) Enforces IT baseline policies
B) Enhances digital sending capabilities
C) Enhances authorization and authentication features
D) Manages the HP imaging and printing fleet
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: B |
| Certification Vendor: | HP |
| Exam Name: | Selling Imaging and Printing Fundamentals |
| Exam Number: | HP2-H41 |
| Related Certifications: | HP Sales Certified - Imaging and Printing Solutions |
| Exam Price: | USD 100–150 (varies by region) |
| Available Languages: | English, Spanish |
| Exam Format: | Multiple-choice, Scenario-based, Drag-and-drop, Case studies |
| Certificate Validity Period: | 2–3 years |
| Exam Duration: | 60–90 |
| Passing Score: | 70%–75% / 700 out of 1000 |
| Real Exam Qty: | 40–60 |
| Recommended Training: | HP Official Sales Training HP Partner Learning Center |
| Exam Registration: | HP Certification Portal Pearson VUE Registration |
| Sample Questions: | HP HP2-H41 Sample Questions |
| Exam Way: | Computer-based testing (onsite at authorized Pearson VUE centers or online proctored) |
| Pre Condition: | No formal prerequisites; recommended for sales professionals with basic printing industry knowledge |
| Official Syllabus URL: | https://certification.microfocus.com/ (formerly HP Learning Center) |
| Section | Weight | Objectives |
|---|---|---|
| Value Proposition & Competitive Positioning | 20% | - Security and sustainability features - Total Cost of Ownership (TCO) analysis - HP unique selling points and differentiation |
| HP Imaging and Printing Portfolio Overview | 25% | - Single-function and Multifunction Devices (MFPs) - Supplies, Accessories and Consumables - Inkjet and Laser Printing Technologies |
| Services, Support and Warranty | 15% | - Basic troubleshooting and technical awareness - HP Care Pack services and coverage options - Support models and service levels |
| Customer Needs Assessment & Solution Mapping | 25% | - Identifying customer business requirements - Addressing productivity and cost challenges - Matching HP solutions to workflow needs |
| Sales Process & Solution Presentation | 15% | - Compliance and licensing basics - Demonstrating solution benefits - Consultative selling approach |
1. What is the approximate world-wide HP imaging and printing market share?
A) 20%
B) 45%
C) 75%
D) 35%
2. Which ongoing challenges does a business manager face?
A) cash flow, competitor activity, customers, and market share development
B) financial management, production planning, quality of goods, and stock control
C) expense control, investment planning, sales, and administration
D) sales growth, customer handling, administration and know-how, and expertise
3. What is HP Digital Sending Software?
A) Server-based digital sending functionality
B) Digital sending functionality that is embedded in an HP MFP or scanner
C) Cloud-based digital sending functionality
D) Digital sending functionality that includes TWAIN scanning
4. Which HP technology developed for HP industrial printing is used in the design and manufacture of the HP DesignJet printing process?
A) HP Adaptable Printing Technology
B) HP Image REt Technology
C) HP LaserJet Modulation Technology
D) HP Scalable Printing Technology
5. What purpose does HP Embedded Capture serve in a network environment?
A) Enforces IT baseline policies
B) Enhances digital sending capabilities
C) Enhances authorization and authentication features
D) Manages the HP imaging and printing fleet
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: B |
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