Prepare with Microsoft : MB-240 exam braindumps as your best preparation materials
Updated: Oct 06, 2026
No. of Questions: 230 Questions & Answers with Testing Engine
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What is the duration, language, and format of MB-240: Microsoft Dynamics 365 for Field Service Exam
- Length of Examination: 50 mins
- Number of Questions: 40 to 60 questions(Since Microsoft does not publish this information, the number of exam questions may change without notice.)
- language: English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, Japanese, Korean, Portuguese (Brazil), Russian, Spanish, Spanish (Latin America), Turkish
- Passing Score: 700 / 1000
- Type of Questions: This test format is multiple choice.
Microsoft MB-240 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Field Service Functional Consultant |
| Exam Number: | MB-240 |
| Exam Duration: | 120 minutes |
| Passing Score: | 700 / 1000 |
| Certificate Validity Period: | 1 year (renewal available) |
| Real Exam Qty: | 45-55 |
| Exam Price: | $165 USD |
| Related Certifications: | Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate |
| Available Languages: | Japanese, Korean, English, Chinese (Simplified) |
| Exam Format: | Case studies, Multiple-choice, Short answer |
| Sample Questions: | Microsoft MB-240 Sample Questions |
| Exam Way: | Pearson VUE testing center / Online proctored exam |
| Pre Condition: | None required; recommended: basic understanding of Dynamics 365 and field service operations |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/certifications/exams/mb-240 |
For more info read reference:
Universal Resource Scheduling in Microsoft Dynamics 365 for Field Service Manage scheduling options in Dynamics 365 for Field Service
Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx
MB-240: Microsoft Dynamics 365 for Field Service Certification Path
MB-240: Microsoft Dynamics 365 for Field Service Exam is foundation level Certification. As such There is no prerequisite for this course. Anyone who is having keen and familiar with general Microsoft Dynamics 365 concepts and the technologies. More than 85% of IT support roles require a good foundation of Microsoft Dynamics 365 concepts. Aspirants should have some hands-on experience with enterprise mobility, cloud services, device security.
Microsoft MB-240 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Manage Inventory and Procurement (15-20%) | 15-20% | - Manage inventory levels and stock locations - Handle inventory adjustments and transfers - Process purchase orders and returns - Configure warehouse and inventory settings - Configure product inventory and item associations |
| Manage Asset and Connected Field Service (5-10%) | 5-10% | - Configure IoT integrations and alerts - Process IoT alerts and work order creation - Implement connected field service scenarios - Manage asset IoT connections and monitoring |
| Manage Work Orders (20-25%) | 20-25% | - Create and manage work orders - Process work order inspections and recommendations - Configure work order lifecycle and statuses - Manage work order products, services, and notes - Handle work order incidents and resolutions - Manage work order reporting and analytics |
| Configure Field Service (20-25%) | 20-25% | - Set up and configure customer assets - Configure pricing, billing, and cost entities - Configure work order types and incident types - Implement security roles and field service settings - Configure Field Service organizations and structures - Set up and configure resource characteristics and skills - Configure scheduling configurations and booking setup |
| Manage Field Service Mobile Application (10-15%) | 10-15% | - Configure resource and technician mobile experiences - Manage mobile forms and workflows - Handle offline capabilities and synchronization - Configure Field Service Mobile app settings |
| Scheduling and Dispatch (20-25%) | 20-25% | - Optimize schedules using resource scheduling optimization - Schedule work orders using various methods - Manage scheduling options and requirements - Configure map view and route optimization - Configure schedule board and board features - Handle scheduling conflicts and rescheduling |
What is the duration, language, and format of MB-240: Microsoft Dynamics 365 for Field Service Exam
- Length of Examination: 50 mins
- Number of Questions: 40 to 60 questions(Since Microsoft does not publish this information, the number of exam questions may change without notice.)
- language: English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, Japanese, Korean, Portuguese (Brazil), Russian, Spanish, Spanish (Latin America), Turkish
- Passing Score: 700 / 1000
- Type of Questions: This test format is multiple choice.
Microsoft MB-240 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Field Service Functional Consultant |
| Exam Number: | MB-240 |
| Exam Duration: | 120 minutes |
| Passing Score: | 700 / 1000 |
| Certificate Validity Period: | 1 year (renewal available) |
| Real Exam Qty: | 45-55 |
| Exam Price: | $165 USD |
| Related Certifications: | Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate |
| Available Languages: | Japanese, Korean, English, Chinese (Simplified) |
| Exam Format: | Case studies, Multiple-choice, Short answer |
| Sample Questions: | Microsoft MB-240 Sample Questions |
| Exam Way: | Pearson VUE testing center / Online proctored exam |
| Pre Condition: | None required; recommended: basic understanding of Dynamics 365 and field service operations |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/certifications/exams/mb-240 |
For more info read reference:
Universal Resource Scheduling in Microsoft Dynamics 365 for Field Service Manage scheduling options in Dynamics 365 for Field Service
Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx
MB-240: Microsoft Dynamics 365 for Field Service Certification Path
MB-240: Microsoft Dynamics 365 for Field Service Exam is foundation level Certification. As such There is no prerequisite for this course. Anyone who is having keen and familiar with general Microsoft Dynamics 365 concepts and the technologies. More than 85% of IT support roles require a good foundation of Microsoft Dynamics 365 concepts. Aspirants should have some hands-on experience with enterprise mobility, cloud services, device security.
Microsoft MB-240 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Manage Inventory and Procurement (15-20%) | 15-20% | - Manage inventory levels and stock locations - Handle inventory adjustments and transfers - Process purchase orders and returns - Configure warehouse and inventory settings - Configure product inventory and item associations |
| Manage Asset and Connected Field Service (5-10%) | 5-10% | - Configure IoT integrations and alerts - Process IoT alerts and work order creation - Implement connected field service scenarios - Manage asset IoT connections and monitoring |
| Manage Work Orders (20-25%) | 20-25% | - Create and manage work orders - Process work order inspections and recommendations - Configure work order lifecycle and statuses - Manage work order products, services, and notes - Handle work order incidents and resolutions - Manage work order reporting and analytics |
| Configure Field Service (20-25%) | 20-25% | - Set up and configure customer assets - Configure pricing, billing, and cost entities - Configure work order types and incident types - Implement security roles and field service settings - Configure Field Service organizations and structures - Set up and configure resource characteristics and skills - Configure scheduling configurations and booking setup |
| Manage Field Service Mobile Application (10-15%) | 10-15% | - Configure resource and technician mobile experiences - Manage mobile forms and workflows - Handle offline capabilities and synchronization - Configure Field Service Mobile app settings |
| Scheduling and Dispatch (20-25%) | 20-25% | - Optimize schedules using resource scheduling optimization - Schedule work orders using various methods - Manage scheduling options and requirements - Configure map view and route optimization - Configure schedule board and board features - Handle scheduling conflicts and rescheduling |
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