This topic area covers one’s competency in explaining various Cloud service types, including describing PaaS, IaaS, offerings, applying Dynamics 365 and Microsoft Azure to the Microsoft ecosystem; explaining Cloud-based productivity solutions.

Moreover, the applicants should demonstrate that they are able to explain the advantages and considerations of utilizing a Cloud service as opposed to on-premises services. This includes explaining hybrid, private, and scenarios; defining scenarios when the Cloud-based service usage is more profitable in comparison with on-premises services; comparing Cloud-based service costs with on-premises ones; defining those factors that move enterprises to Cloud.

Within this objective, the examinees should know how to determine key Microsoft 365 capacitates, such as security and compliance; productivity and teamwork; business management; explaining the capacities of the Microsoft 365 user portal as well as the Microsoft 365 Admin center. The domain also covers their skills in explaining options for supporting and deploying Windows and Office, in particular, describing Windows-as-a-Service deployment and release models; describing Windows Virtual Desktop capacities and WVD use cases; determining Office 365 ProPlus servicing methods and deployment.

Additionally, the candidates should demonstrate expertise in describing analytics capacities in Microsoft 365 (including describing MyAnalytics and Workplace Analytics capacities; describing the reports within the Microsoft 365 Admin center as well as alternative admin centers) and describing Microsoft 365 collaboration solutions (including explaining how collaboration solutions within Microsoft 365 can improve organizational and personal productivity; explaining the capacities for expanding Microsoft Teams and Office using Power Platform and third-party apps and services).

In the framework of this subject, the students need to have the skills in explaining Microsoft 365 zero-trust security principles, including determining the core elements that are to be preserved within on-premises and Cloud infrastructure of the enterprise; explaining core security protection pillars, such as network, identity, devices, and documents.

Moreover, the individuals have to prove that they are conversant with explaining unified endpoint management principles (in particular, explaining application and device management; explaining Microsoft Endpoint Manager value, etc.); describing access and identity management principles (in particular, explaining principles of on-premises, hybrid and Cloud identity; explaining the function of multi-factor authentication, explaining the function of conditional access); describing Threat Protection within Microsoft 365 (in particular, determining how Microsoft 365 services respond to the most frequent current threats; explaining Cloud App Security principles).

This area requires your skills in comparing and predicting pricing. This includes describing the Cloud Solution Provider pricing model; describing available bill management and billing options such as billing periodicity and payment methods; optimizing costs on the basis of licensing options.

The topic also entails the learners’ ability to determine licensing options within Microsoft 365 (explaining the existing management and licensing Microsoft 365 options; explaining additional capacities when a client buys Azure AD Basic, Azure Active Directory P1, or Azure Active Directory P2) and explaining the service lifecycle within Microsoft 365 (explaining public, private preview, General Availability options; explaining the correspondence between lifecycle pricing and options; explaining usage cases for the Microsoft 365 Roadmap portal).

Finally, the test takers should demonstrate that they are capable of explaining Microsoft 365 services support offerings, including explaining how to design a Microsoft 365 services support request; explaining service level agreements principles, usage cases for SLAs, roles, SLA tiers, and responsibilities; explaining service health condition with the help of the Microsoft 365 dashboard; explaining how enterprises can operate with Microsoft with the help of UserVoice.

This topic area covers one’s competency in explaining various Cloud service types, including describing PaaS, IaaS, offerings, applying Dynamics 365 and Microsoft Azure to the Microsoft ecosystem; explaining Cloud-based productivity solutions.

Moreover, the applicants should demonstrate that they are able to explain the advantages and considerations of utilizing a Cloud service as opposed to on-premises services. This includes explaining hybrid, private, and scenarios; defining scenarios when the Cloud-based service usage is more profitable in comparison with on-premises services; comparing Cloud-based service costs with on-premises ones; defining those factors that move enterprises to Cloud.

Within this objective, the examinees should know how to determine key Microsoft 365 capacitates, such as security and compliance; productivity and teamwork; business management; explaining the capacities of the Microsoft 365 user portal as well as the Microsoft 365 Admin center. The domain also covers their skills in explaining options for supporting and deploying Windows and Office, in particular, describing Windows-as-a-Service deployment and release models; describing Windows Virtual Desktop capacities and WVD use cases; determining Office 365 ProPlus servicing methods and deployment.

Additionally, the candidates should demonstrate expertise in describing analytics capacities in Microsoft 365 (including describing MyAnalytics and Workplace Analytics capacities; describing the reports within the Microsoft 365 Admin center as well as alternative admin centers) and describing Microsoft 365 collaboration solutions (including explaining how collaboration solutions within Microsoft 365 can improve organizational and personal productivity; explaining the capacities for expanding Microsoft Teams and Office using Power Platform and third-party apps and services).

In the framework of this subject, the students need to have the skills in explaining Microsoft 365 zero-trust security principles, including determining the core elements that are to be preserved within on-premises and Cloud infrastructure of the enterprise; explaining core security protection pillars, such as network, identity, devices, and documents.

Moreover, the individuals have to prove that they are conversant with explaining unified endpoint management principles (in particular, explaining application and device management; explaining Microsoft Endpoint Manager value, etc.); describing access and identity management principles (in particular, explaining principles of on-premises, hybrid and Cloud identity; explaining the function of multi-factor authentication, explaining the function of conditional access); describing Threat Protection within Microsoft 365 (in particular, determining how Microsoft 365 services respond to the most frequent current threats; explaining Cloud App Security principles).

This area requires your skills in comparing and predicting pricing. This includes describing the Cloud Solution Provider pricing model; describing available bill management and billing options such as billing periodicity and payment methods; optimizing costs on the basis of licensing options.

The topic also entails the learners’ ability to determine licensing options within Microsoft 365 (explaining the existing management and licensing Microsoft 365 options; explaining additional capacities when a client buys Azure AD Basic, Azure Active Directory P1, or Azure Active Directory P2) and explaining the service lifecycle within Microsoft 365 (explaining public, private preview, General Availability options; explaining the correspondence between lifecycle pricing and options; explaining usage cases for the Microsoft 365 Roadmap portal).

Finally, the test takers should demonstrate that they are capable of explaining Microsoft 365 services support offerings, including explaining how to design a Microsoft 365 services support request; explaining service level agreements principles, usage cases for SLAs, roles, SLA tiers, and responsibilities; explaining service health condition with the help of the Microsoft 365 dashboard; explaining how enterprises can operate with Microsoft with the help of UserVoice.