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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Advanced UC Features | 12% | - Advanced unified communication capabilities
|
| Topic 2: eSpace IPT Advanced Call Services | 38% | - Advanced call service configuration
|
| Topic 3: eSpace UC System Overview and Solution | 17% | - eSpace UC solution overview
|
| Topic 4: eSpace UC Service Introduction and Configuration | 18% | - UC service deployment and configuration
|
| Topic 5: eSpace UC Routine Maintenance and Troubleshooting | 15% | - Operations and maintenance
|
1. The administrator can add information about an enterprise user on the BMU.
A) TRUE
B) FALSE
2. The SoftConsole has the ( ) service features. (Multiple Choice)
A) Incoming call queuing
B) Night service
C) Corporate directory
D) Message leaving
E) Barge and forced release
3. A user in a branch of an enterprise cannot use UC services, but other users can properly use UC services. In this case, the processing policy is to directly locate the cause of the fault.
A) TRUE
B) FALSE
4. What are not the possible causes if eSpace Desktop fails to dial any number?
A) The CPU usage of the unified gateway reaches the upper limit.
B) Call barring upon space exhaustion of the CDR pool has been configured on the unified gateway.
C) The intra-office user has password-based call barring configured.
D) The license on the unified gateway has expired.
5. About eSpace clients, which of the following statements are CORRECT? (Multiple Choice)
A) eSpace clients can be installed on mobile phones that run the Windows Phone operating system.
B) eSpace clients include eSpace Desktop and eSpace Mobile.
C) eSpace clients can be installed on mobile phones that run the Android operating system.
D) eSpace clients can be installed on iPhone.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,B,C,E | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: B,C,D |
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