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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. Your company is on the Slack Enterprise Grid plan.
The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.
What should the marketing team do to request access for these consultants?
(Select the best answer.)

A) @mention their Workspace Admin in the appropriate #proj channel to request guest access.
B) Add the consultants as full members to provide the most flexibility in their ability to access necessary channels.
C) Invite consultants through the workspace drop-down menu, and route approvals to a dedicated channel for admin approval.
D) Direct message (DM) an Org Owner requesting that their consultants be added as guests.

2. You're a Workspace Owner introducing Slack to your organization for the first time.
In order to encourage employees to use Slack, you've organized a contest to see who can send the most messages in Slack channels in a week.
What's the best way to determine the winner?
(Select the best answer.)

A) Install a custom bot in each channel to count all messages.
B) View the Channels tab in the Slack analytics dashboard.
C) View the Members tab in the Slack analytics dashboard.
D) Export messages from your workspace to view message data offline.

3. As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to communicate upcoming trainings that are available to the entire company.
What is the best action to ensure these communications are seen in each current and future workspace?
(Select the best answer.)

A) Have each Workspace Admin post in the correct public training channel.
B) Create an org-wide channel dedicated to company trainings.
C) Create a Slack Connect channel dedicated to company trainings.
D) Create a multi-workspace channel for training that exists in each workspace.

4. In which scenario would the Clips feature be the most useful to support asynchronous work?
(Select the best answer.)

A) A project manager is showing their work to the rest of their project team and asking for feedback before the end of the week.
B) A manager is actively brainstorming with the leadership team on new department initiatives.
C) A manager schedules time to thoroughly review a product release with their team.
D) A service representative is troubleshooting a time-sensitive issue in channel with their tier support team.

5. Brian, an HR manager, discovers an inappropriate custom emoji, and submits a request to Shonda, the Workspace Admin, to delete it.
How should Shonda address this request?

A) Inform Brian that you cannot delete an existing emoji, but can replace it with a more appropriate emoji.
B) Direct Brian to the "Customize Slack" page, where he can delete or replace the inappropriate emoji.
C) Navigate to the "Customize Slack" page and disable the addition of custom emoji, which will also remove existing custom emoji.
D) Navigate to the "Customize Slack" page, where Shonda can remove the custom emoji.

Solutions: