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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

Question 1

Which approach might be used to mentor a less-experienced employee?
Choose 1 answer

A. Refereeing and counseling
B. Threatening and sponsorship
C. Counseling and sponsorship
D. Coaching and threatening

Question 2

In organizing a team to develop a new brand image for the company's full line of products, management wanted to assign team members who possessed characteristics common to effective teams.
Which list specifies common characteristics of effective teams?
Select one.

A. A climate of trust, members who score low on the personality characteristic of extroversion, and members who fill role demands
B. Adequate resources, group performance evaluation, and an absence of conflict
C. A climate of trust, specific team goals, and members who are conscientious
D. Adequate resources, absence of conflict, specific team goals

Question 3

What is an advantage of a strong organizational culture?
Select one.

A. Employee commitments are weak.
B. The culture fosters ambiguity.
C. Core values are weakly held and shared by few employees.
D. The internal climate exhibits high behavioral control.

Question 4

A company decided to change their work organization from individuals working independently to production teams. However, they decided to continue their same approach to performance evaluation and salary adjustment, which had worked well since the performance evaluation process had been improved. After a year's experience with the new team structure, it was obvious that productivity had decreased. A consultant's conclusion was that the approach to performance appraisal and assigning rewards was a cause of the teams' failure to perform.
Which approaches to performance evaluation and granting rewards would have been more effective in this situation?
Select one.

A. Group performance evaluation with group rewards
B. Individual performance evaluation with group rewards
C. Group performance evaluation with individual rewards
D. Individual and group evaluation with individual and group rewards

Question 5

A person wants a comfortable life, a sense of accomplishment, and happiness.
Which type of values arethese?
Select one.

A. Instrumental values
B. Determinate values
C. Intermediate values
D. Terminal values

Solutions: