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Avaya 7004.1 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
Exam Number:7004.1 / 7004-1
Exam Format:Multiple Choice, Scenario-Based Questions
Passing Score:70%
Exam Duration:90 minutes
Related Certifications:Avaya Aura Certified Specialist
Avaya Communication Server 1000 Series
Certificate Validity Period:2 years
Real Exam Qty:60-66
Exam Price:$125 - $150 USD (varies by region)
Available Languages:English
Recommended Training:Avaya Communication Server 1000 for Avaya Aura Maintenance Training
Exam Registration:Pearson VUE
Avaya Learning Center
Sample Questions:Avaya 7004.1 Sample Questions
Exam Way:Online proctored or Onsite at authorized testing centers
Pre Condition:Recommended: Basic telephony/IP networking knowledge, hands-on experience with CS 1000, completion of related Avaya training courses; no mandatory prerequisite exam
Official Syllabus URL:https://www.avaya.com/en/support/training-certification/

Avaya 7004.1 Exam Syllabus Topics:

SectionWeightObjectives
System Administration & Configuration25%- Feature Implementation
  • 1. Call processing and services
    • 2. Integration with Avaya Aura
      - Element Manager & System Manager
      • 1. User and device provisioning
        • 2. Dialing plans and routing configuration
          Troubleshooting & Fault Resolution20%- Common Fault Isolation
          • 1. Hardware and media gateway issues
            • 2. Call routing and signaling problems
              - Diagnostic Tools
              • 1. Network and protocol troubleshooting
                • 2. Trace commands and system utilities
                  System Architecture & Components20%- IP Peer Networking
                  • 1. Network Routing Service (NRS)
                    • 2. IP Peer configuration and protocols
                      - CS 1000 Hardware and Software Architecture
                      • 1. System components and redundancy
                        • 2. CS 1000E and CS 1000M platforms
                          Security & System Management10%- Access Control & Security
                          • 1. Security best practices
                            • 2. User rights and authentication
                              Maintenance & Monitoring25%- System Monitoring & Alarms
                              • 1. Log analysis and alarm handling
                                • 2. Performance monitoring tools
                                  - Routine Maintenance
                                  • 1. Software upgrades and patches
                                    • 2. Backup and restore procedures

                                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                                      1. Click the Exhibit button. %

                                      You are asked to review the existing trunk information for your customer.
                                      According to the Element Manager screen capture shown in the exhibit, which type of trunk is this?

                                      A) Recorder Announcement
                                      B) Central Office Trunk
                                      C) Direct Inward Dial
                                      D) Virtual Trunk


                                      2. Click the Exhibit button.

                                      Consider the customer's dialing plan shown in the exhibit.
                                      Which number used for the NARS AC1 access code?

                                      A) 9
                                      B) 8
                                      C) 6
                                      D) 31


                                      3. Click the Exhibit button.


                                      A customer has asked if the Communication Server 1000 RIs. 7 x system can provide Exchange users with the ability to selectively drop people that have been added to a conference.
                                      Based on the print-outs, what capabilities are currently available to the user of extension 2006?

                                      A) The user cannot see the conferee display count or selectively disconnect callers.
                                      B) The user can see the conferee display count but cannot selectively disconnect callers.
                                      C) The user can see the conferee display count and can selectively disconnect callers.
                                      D) The user cannot see the conferee display count but selectively disconnect callers.


                                      4. Click the Exhibit button.

                                      Given the customer's programmed database shown in the exhibit and where AC1 = 9, which RLI will call complete when a station user dials 9-814-666-3434?

                                      A) RLI 9
                                      B) RLI 4
                                      C) Call will not complete as dialed
                                      D) RLI 2
                                      E) RLI 3


                                      5. When attempting to program Zone Based Dialing through Element Manager, the user is unable to access the Dialing Configuration Page.
                                      What needs to be configured before the Dialing Configuration Page can be accessed, assuming the ZBN_PACKAGE (420) is already installed?

                                      A) Nothing, Zone Based Dialing cannot be configured in Element Manger.
                                      B) The ZBN_PACKAGE (420) needs to be disabled.
                                      C) Number Zones need to be configured
                                      D) The CDP dialing plan needs to be programmed.


                                      Solutions:

                                      Question # 1
                                      Answer: D
                                      Question # 2
                                      Answer: B
                                      Question # 3
                                      Answer: C
                                      Question # 4
                                      Answer: C
                                      Question # 5
                                      Answer: C

                                      Avaya 7004.1 Exam Overview:

                                      Certification Vendor:Avaya
                                      Exam Name:Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
                                      Exam Number:7004.1 / 7004-1
                                      Exam Format:Multiple Choice, Scenario-Based Questions
                                      Passing Score:70%
                                      Exam Duration:90 minutes
                                      Related Certifications:Avaya Aura Certified Specialist
                                      Avaya Communication Server 1000 Series
                                      Certificate Validity Period:2 years
                                      Real Exam Qty:60-66
                                      Exam Price:$125 - $150 USD (varies by region)
                                      Available Languages:English
                                      Recommended Training:Avaya Communication Server 1000 for Avaya Aura Maintenance Training
                                      Exam Registration:Pearson VUE
                                      Avaya Learning Center
                                      Sample Questions:Avaya 7004.1 Sample Questions
                                      Exam Way:Online proctored or Onsite at authorized testing centers
                                      Pre Condition:Recommended: Basic telephony/IP networking knowledge, hands-on experience with CS 1000, completion of related Avaya training courses; no mandatory prerequisite exam
                                      Official Syllabus URL:https://www.avaya.com/en/support/training-certification/

                                      Avaya 7004.1 Exam Syllabus Topics:

                                      SectionWeightObjectives
                                      System Administration & Configuration25%- Feature Implementation
                                      • 1. Call processing and services
                                        • 2. Integration with Avaya Aura
                                          - Element Manager & System Manager
                                          • 1. User and device provisioning
                                            • 2. Dialing plans and routing configuration
                                              Troubleshooting & Fault Resolution20%- Common Fault Isolation
                                              • 1. Hardware and media gateway issues
                                                • 2. Call routing and signaling problems
                                                  - Diagnostic Tools
                                                  • 1. Network and protocol troubleshooting
                                                    • 2. Trace commands and system utilities
                                                      System Architecture & Components20%- IP Peer Networking
                                                      • 1. Network Routing Service (NRS)
                                                        • 2. IP Peer configuration and protocols
                                                          - CS 1000 Hardware and Software Architecture
                                                          • 1. System components and redundancy
                                                            • 2. CS 1000E and CS 1000M platforms
                                                              Security & System Management10%- Access Control & Security
                                                              • 1. Security best practices
                                                                • 2. User rights and authentication
                                                                  Maintenance & Monitoring25%- System Monitoring & Alarms
                                                                  • 1. Log analysis and alarm handling
                                                                    • 2. Performance monitoring tools
                                                                      - Routine Maintenance
                                                                      • 1. Software upgrades and patches
                                                                        • 2. Backup and restore procedures

                                                                          Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                                                                          1. Click the Exhibit button. %

                                                                          You are asked to review the existing trunk information for your customer.
                                                                          According to the Element Manager screen capture shown in the exhibit, which type of trunk is this?

                                                                          A) Recorder Announcement
                                                                          B) Central Office Trunk
                                                                          C) Direct Inward Dial
                                                                          D) Virtual Trunk


                                                                          2. Click the Exhibit button.

                                                                          Consider the customer's dialing plan shown in the exhibit.
                                                                          Which number used for the NARS AC1 access code?

                                                                          A) 9
                                                                          B) 8
                                                                          C) 6
                                                                          D) 31


                                                                          3. Click the Exhibit button.


                                                                          A customer has asked if the Communication Server 1000 RIs. 7 x system can provide Exchange users with the ability to selectively drop people that have been added to a conference.
                                                                          Based on the print-outs, what capabilities are currently available to the user of extension 2006?

                                                                          A) The user cannot see the conferee display count or selectively disconnect callers.
                                                                          B) The user can see the conferee display count but cannot selectively disconnect callers.
                                                                          C) The user can see the conferee display count and can selectively disconnect callers.
                                                                          D) The user cannot see the conferee display count but selectively disconnect callers.


                                                                          4. Click the Exhibit button.

                                                                          Given the customer's programmed database shown in the exhibit and where AC1 = 9, which RLI will call complete when a station user dials 9-814-666-3434?

                                                                          A) RLI 9
                                                                          B) RLI 4
                                                                          C) Call will not complete as dialed
                                                                          D) RLI 2
                                                                          E) RLI 3


                                                                          5. When attempting to program Zone Based Dialing through Element Manager, the user is unable to access the Dialing Configuration Page.
                                                                          What needs to be configured before the Dialing Configuration Page can be accessed, assuming the ZBN_PACKAGE (420) is already installed?

                                                                          A) Nothing, Zone Based Dialing cannot be configured in Element Manger.
                                                                          B) The ZBN_PACKAGE (420) needs to be disabled.
                                                                          C) Number Zones need to be configured
                                                                          D) The CDP dialing plan needs to be programmed.


                                                                          Solutions:

                                                                          Question # 1
                                                                          Answer: D
                                                                          Question # 2
                                                                          Answer: B
                                                                          Question # 3
                                                                          Answer: C
                                                                          Question # 4
                                                                          Answer: C
                                                                          Question # 5
                                                                          Answer: C

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