Prepare with Salesforce : Salesforce-Contact-Center exam braindumps as your best preparation materials
Updated: Aug 19, 2026
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Salesforce Salesforce-Contact-Center Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Contact Center Accredited Professional |
| Exam Number: | AP-226 |
| Certificate Validity Period: | N/A |
| Real Exam Qty: | 60 |
| Exam Format: | Multiple Choice, Multiple Select |
| Related Certifications: | Salesforce Service Cloud |
| Exam Duration: | 90 minutes |
| Exam Price: | $200 USD |
| Available Languages: | English |
| Passing Score: | 65% |
| Sample Questions: | Salesforce Salesforce-Contact-Center Sample Questions |
| Exam Way: | Online proctored or at a testing center |
| Pre Condition: | No formal prerequisites; recommended for partners and consultants with experience in Salesforce Service Cloud and contact center solutions. |
| Official Syllabus URL: | https://trailhead.salesforce.com/en/credentials/accreditedprofessionaloverview |
Salesforce Salesforce-Contact-Center Exam Syllabus Topics:
| Topic | Details |
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Reference: https://trailheadacademy.salesforce.com/certificate/exam-contact-center-ap---AP-226
Salesforce Salesforce-Contact-Center Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Contact Center Accredited Professional |
| Exam Number: | AP-226 |
| Certificate Validity Period: | N/A |
| Real Exam Qty: | 60 |
| Exam Format: | Multiple Choice, Multiple Select |
| Related Certifications: | Salesforce Service Cloud |
| Exam Duration: | 90 minutes |
| Exam Price: | $200 USD |
| Available Languages: | English |
| Passing Score: | 65% |
| Sample Questions: | Salesforce Salesforce-Contact-Center Sample Questions |
| Exam Way: | Online proctored or at a testing center |
| Pre Condition: | No formal prerequisites; recommended for partners and consultants with experience in Salesforce Service Cloud and contact center solutions. |
| Official Syllabus URL: | https://trailhead.salesforce.com/en/credentials/accreditedprofessionaloverview |
Salesforce Salesforce-Contact-Center Exam Syllabus Topics:
| Topic | Details |
|---|---|
| Topic 1 |
|
| Topic 2 |
|
| Topic 3 |
|
| Topic 4 |
|
Reference: https://trailheadacademy.salesforce.com/certificate/exam-contact-center-ap---AP-226
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