
[Aug 10, 2023] Get Up-To-Date Real Exam Questions for CSA with New Materials
Updated CSA Certification Exam Sample Questions
ServiceNow CSA certification is recognized by ServiceNow and is highly valued by employers. The ServiceNow CSA certification demonstrates that an individual has the knowledge and skills required to configure, administer and maintain the ServiceNow platform. ServiceNow Certified System Administrator certification also demonstrates an individual's commitment to their profession and their desire to continually learn and improve their skills.
NEW QUESTION # 105
Which type of scripts nun in the browser?
- A. Access Contra! Scripts
- B. Business Rule Scripts
- C. Ul Policies and Client Scripts
- D. Script include Scripts
Answer: C
NEW QUESTION # 106
What icon do you use to change the boon and color on a Favorite?
- A. Clack
- B. Tringle
- C. Pencil
- D. Star
Answer: C
NEW QUESTION # 107
Record numbers have to be manually incremented
- A. False
- B. True
Answer: A
NEW QUESTION # 108
Buttons, form links, and context menu items are all examples of what type of functionality?
- A. Client Script
- B. UI Action
- C. Business Rule
- D. UI Policy
Answer: B
NEW QUESTION # 109
Business Rules are used to enforce mandatory data on a form.
- A. False
- B. True
Answer: A
NEW QUESTION # 110
Which one of the following statements is true about Column Context Menus?
- A. It displays actions related to filtering options, assigning tags, and search
- B. It displays actions related to viewing and filtering the entire list
- C. It displays actions such as view form, view related task, and add relationship
- D. It displays actions such as creating quick reports, configuring the list, and exporting data
Answer: D
NEW QUESTION # 111
What is a Record Producer?
- A. A Record Producer is a type of a Catalog Item that allows users to create task-based records from the Service Catalog
- B. A Record Producer is a type of Catalog Item that provides easy ordering by bundling requests
- C. A Record Producer creates user records
- D. A Record Producer is a type of Catalog Item that is used for Requests, not Services
Answer: A
NEW QUESTION # 112
What ServiceNow feature can be triggered by events, and is used to inform users about activities or updates in ServiceNow?
- A. Texts
- B. Notifications
- C. Events
- D. Alerts
- E. Emails
Answer: C
NEW QUESTION # 113
On a Form header, what is the three bar icon called?
- A. Pancake icon
- B. Hamburger icon
- C. Additional Actions or Context Menu
- D. Cake icon
Answer: C
NEW QUESTION # 114
While showing a customer their incident form, they ask to change the Priority values to display their internal terminology P1, P2, P3, P4. They want it to be consistent across all Tasks. How would you do that?
Right click on Priority and select what?
- A. Configure Lists
- B. Show Choices
- C. Show Choice List
- D. Configure Options
- E. Configure Task
- F. Show Options
Answer: D
NEW QUESTION # 115
Which is the base table of the configuration management database hierarchy?
- A. cmdb
- B. cmdb_ret_Oi
- C. ucmdb
- D. cmdb_d
Answer: A
NEW QUESTION # 116
What is the language used for scriptingin ServiceNow?
- A. C++
- B. PHP
- C. JavaScript
- D. Python
Answer: C
NEW QUESTION # 117
What module do you use to access the reports that are available to you?
- A. Reports > Homepage
- B. Self-Service>My Reports
- C. Report > Overview
- D. Report > View /Run
Answer: A
NEW QUESTION # 118
Which one of the following statements describes the contents of the Configuration Management Database
(CMDB)?
- A. The CMDB contains ITIL process data pertaining to configuration items
- B. The CMDB archives all Service Management PaaS equipment metadata and usage statistics
- C. The CMDB contains data about tangible and intangible business assets
- D. The CMDB contains the Business Rules that direct the intangible, configurable assets used by a
company
Answer: C
NEW QUESTION # 119
What type of query allows you to filter list data using normal words, instead of the condition builder?
- A. Predictive Intelligence Query
- B. Machine Learning Query
- C. Auto-suggest Query
- D. Natural Language Query
- E. Alexa Query
Answer: D
NEW QUESTION # 120
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