SHRM-CP Exam Questions - Real & Updated Questions PDF
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NEW QUESTION 38
Which case determined that compensating employees for participation in work committees is not a violation of the National Labor Relations Act?
- A. Johnson v. Santa Clara County Transportation Agency (1987)
- B. E.I. DuPont & Co. v. NLRB (1993)
- C. Electromation, Inc. v. NLRB (1992)
- D. McKennon v. Nashville Banner Publishing Company (1995)
Answer: C
Explanation:
Explanation: Electromation, Inc. v. NLRB (1992) determined that compensating employees for participation in work committees is not a violation of the National Labor Relations Act. This case began when changes to a company's compensation policy were criticized by employees. The company's management allowed the employees to form committees and try to come up with solutions. However, the NLRB determined that management had too much influence in these committees. The ruling suggested, however, that compensating employees for their participation would not necessarily prejudice the proceedings.
NEW QUESTION 39
During the course of an interview, Adrian notices that the candidate he is interviewing is wearing a religious symbol on a chain around his neck. Adrian wants to ask a question about the employee's religious affiliation. Which of the following questions would be appropriate, according to the equal opportunity laws?
- A. What church do you attend?
- B. I noticed the symbol around your neck - do you attend services regularly?
- C. Do you belong to any organizations that might be relevant to the position?
- D. Have you ever attended a religious service?
- E. What does the symbol that you're wearing around your neck represent?
Answer: C
Explanation:
Explanation: Specific questions regarding a candidate's personal life and religious choices are entirely off limits for interviews. The only question that an interviewer may ask a candidate is whether or not the candidate belongs to an organization that may be relevant to the job. Unless the candidate volunteers information, all other questions about the religious symbol that the candidate is wearing are not appropriate during the interview. This is because a question could make a candidate uncomfortable. What is more, should the candidate be asked such a question and then receive the job - or not receive the job - the situation could be viewed as a form of discrimination.
NEW QUESTION 40
Which of the following is not considered a voluntary benefit that employers may provide for employees?
- A. Medicare
- B. Life insurance
- C. Vision insurance
- D. Shortterm disability insurance
Answer: A
Explanation:
Explanation: Medicare is not a voluntary benefit; in other words, employers must provide it. Shortterm disability insurance, vision insurance, and life insurance are all considered voluntary benefits that the employer may choose, or not choose, to offer.
NEW QUESTION 41
What is the purpose of the Training Adjustment Assistance (TAA) program?
- A. To establish health benefits for employees after they have been laid off
- B. To improve the quality of employee working conditions
- C. To create funding for employees who have been terminated for any reason
- D. To help employees who lose their jobs due to a rise in the number of imports
- E. To work in coordination with the welfare system to support employees
Answer: D
Explanation:
Explanation: The Training Adjustment Assistance (TAA) program was designed specifically to provide assistance to employees who have lost their jobs due to a rise in the number of imports. In other words, when import levels shift and companies in the US begin importing items that were previously manufactured here, the manufacturing companies might close as a result leaving employees without jobs. Answer choice A is incorrect because the TAA was designed for a far more particular reason than just employees losing their jobs for any reason. Answer choice C is incorrect because the TAA is related to providing training for laidoff workers to receive new jobs instead of providing them with health benefits. Answer choice D is incorrect because the TAA program is designed for workers who have already lost their jobs rather than for those who currently have jobs. Answer choice E is incorrect because the TAA does not specifically work with welfare, while the Workforce Investment Act (WIA) does.
NEW QUESTION 42
How many managers does each employee report to in a matrix organization?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: A
Explanation:
Explanation: In a matrix organization, each employee reports to two managers: a product manager and a functional manager. That is, each employee reports to someone responsible for overseeing the development of a particular product, and someone responsible for overseeing certain types of employees. Matrix organizations require a great deal of cooperation and communication.
NEW QUESTION 43
Which of the following is defined as an attempt to improve overall business operations so that customers benefit from the process?
- A. Reengineering
- B. Divestiture
- C. Offshoring
- D. Workforce expansion
Answer: A
Explanation:
Explanation: Reengineering is defined as an attempt to improve overall business operations so that customers benefit from the process. Workforce expansion, as the name indicates, is an increase in employees for a business to reach certain goals. Divestiture is a business decision to eliminate a department by laying off employees or moving them to another department. Offshoring, or outsourcing, refers to a business's decision to move certain activities to another location (usually international) to reduce costs.
NEW QUESTION 44
Which piece of legislation established that employees may not demand payment for their commute time?
- A. Fair Labor Standards Act
- B. Davis Bacon Act
- C. Portal to Portal Act
- D. Commute Compensation Act
Answer: C
Explanation:
Explanation: The Portal to Portal Act established that employees may not demand payment for their commute time. This act, which was passed in 1947, also required employers to pay for work performed before or after normal hours or during scheduled breaks.
NEW QUESTION 45
How do corporations fund business operations?
- A. Investments by partners
- B. Bank loans
- C. Sale of stock
- D. Government subsidies
Answer: C
Explanation:
Explanation: Corporations fund business operations through the sale of stock. The purchasers of the stock are known as shareholders, and they are the ultimate owners of the corporation. They appoint a board of directors, which oversees the daytoday managers of the corporation. When a corporation is successful, shareholders are paid dividends. When a corporation is unsuccessful, the value of stock shares may plummet.
NEW QUESTION 46
Which of the following pieces of legislation made it illegal for a business to discriminate against an employee due to his national origin?
- A. SarbanesOxley Act
- B. Rehabilitation Act
- C. HIPAA
- D. Title VII
Answer: D
Explanation:
Explanation: Title VII of the Civil Rights Act of 1964 made it illegal for a business to discriminate against an employee due to his national origin. The SarbanesOxley Act was intended to improve accounting practices within public companies. The Rehabilitation Act penalized businesses for discriminating against employees who have a disability. HIPAA, the Health Insurance Portability and Accountability Act of 1996, in part, protects workers against losing their health coverage immediately if they lose their jobs.
NEW QUESTION 47
A small landscaping company argues that complying with ADA regulations would constitute an undue hardship. Which of the following company characteristics would NOT be considered by the government when evaluating this claim?
- A. Cost of making reasonable accommodations
- B. Financial status of the company
- C. Location of the company
- D. Size of the company
Answer: C
Explanation:
Explanation: The government would not consider the location of the company when evaluating a claim that complying with ADA regulations would constitute an undue hardship. The government does issue some exceptions to the ADA in cases where compliance would significantly impair a business' viability. However, the precise location of the business should not have any effect.
NEW QUESTION 48
The largest number of workrelated injuries and health problems in the United States each year belong to which of the following categories?
- A. Jobrelated stress
- B. Excess physical output
- C. Poor ergonomics
- D. Psychological strain
Answer: C
Explanation:
Explanation: Poor ergonomics result in the largest number of workrelated injuries and health problems in the United States each year. Jobrelated stress and psychological strain no doubt contribute to a number of problems as well, but these areas are much more difficult to quantify. Excess physical output would apply largely to jobs with high physical activity - which is not necessarily a high percentage of jobs in the United States - whereas poor ergonomics can affect employees in almost every job.
NEW QUESTION 49
OSHA operates under three primary expectations for employers. Which of the following is not one of these expectations?
- A. Ensure that occupational safety standards are met
- B. Provide employees a safe place to work
- C. Ensure that federal safety standards are met
- D. Educate employees about safety in the workplace
Answer: D
Explanation:
Explanation: While education about workplace safety is implied, it is not one of the three primary expectations of OSHA. These expectations are as follows: provide employees a safe place to work; ensure that federal safety standards are met; ensure that occupational safety standards are met.
NEW QUESTION 50
In Alderfer's theory of motivation, what do the letters ERG stand for?
- A. energy, responsibility, and growth
- B. existence, responsibility, and growth
- C. existence, relatedness, and growth
- D. energy, relatedness, and growth
Answer: C
Explanation:
Explanation: In Alderfer's theory of motivation, the letters ERG stand for existence, relatedness, and growth. Like Maslow, Alderfer asserted that basic needs must be met before a person can attend to more sophisticated desires. Whereas Maslow defined the hierarchy of needs, in ascending levels of importance, as physiological, safety, love, status, and esteem, Alderfer reduced it to three. The first, existence, refers to all the activities aimed at maintaining life. The second, relatedness, refers to the need for connection with other people. The third, growth, is the innate human desire for personal evolution.
NEW QUESTION 51
Which of the following statements about union decertification is true?
- A. Employers may lobby employees during the decertification process.
- B. Decertification does not prevent employees from joining a different union later.
- C. Decertification only occurs when employees are displeased with the union.
- D. Half the employees must petition the NLRB before a decertification vote is held.
Answer: B
Explanation:
Explanation: Decertification does not prevent employees from joining a different union later. Indeed, decertification does not prevent employees from rejoining the same union in the future. Decertification is not always indicative of problems with the union. In some cases, a union will decertify because it has outgrown its usefulness, or because the workers wish to file suit against ownership without the interference of the union. Employers are not allowed to lobby employees during the decertification process, and only 30% of the employees need to petition the NLRB for there to be a decertification vote.
NEW QUESTION 52
Which compensation system is typical of unionized workplaces?
- A. incentivebased
- B. membershipbased
- C. performancebased
- D. senioritybased
Answer: D
Explanation:
Explanation: A senioritybased compensation system is typical of unionized workplaces. One reason for this is that the compensation system of a unionized business is based on negotiation between the employer and the union, rather than on internal measures of performance. One complaint about unions is that by encouraging a seniority system of compensation, they encourage complacency.
NEW QUESTION 53
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