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IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:

1. What are three Field Replaceable Units (FRUs) for the main system display? (Choose three.)

A) the front bezel
B) the video memory
C) the video card
D) the backlight bulbs
E) the LCD assembly
F) the entire display

2. Which resource should be used to research a problem or obtain technical information about real field problems?

A) IBM Retail Field Handbook
B) Knowledgebase
C) Technical Notes
D) Tech Talk

3. What are two advantages of the infrared technology used in the IBM SurePOS 5x5? (Choose two.)

A) Field calibration is only required once a year.
B) It provides the best overall image quality of any touch technology.
C) Infrared touch screens have an unlimited number of touches.
D) A special coating makes infrared touch screens easierto clean than other technologies.
E) It is the most economical tomass produce.

4. Which resource is available to determine if a problem experienced with the IBM SurePOS 5x5 system has already been resolved and documented?

A) IBM POS Knowledgebase
B) IBM RSS Online Library of Problem Resolutions
C) 1-800-IBM HELP and follow the product menu selections
D) IBM RSS Online Archives

5. Where is the RJ45 MSR connector located on the IBM SurePOS 5x5?

A) integrated into the system unit (tower) behind the display panel
B) on the back side of the display panel
C) integrated into the right side of the system unit (tower) as it is facing the operator
D) on therear connector panel

Solutions: