EX-Con-101 Dumps are Available for Instant Access [2026]
Practice with these EX-Con-101 dumps Certification Sample Questions
NEW QUESTION # 77
Universal Containers has recently launched a site for its retailers. Retailersare able to collaborate with other retailers around topics; however, retail managers aren't able to see records owned by their peers and subordinates.
What should be done to resolve the issue?
- A. Retail managers need to be put in the executive role in theRole Hierarchy.
- B. Retail managers need to be given Super User access.
- C. A Sharing Set needs to be created.
- D. A Sharing Rule needs to be created.
Answer: B
Explanation:
Super User access is a feature that allows you to grant access to records owned by other users who have the same role or a role below them in the role hierarchy. You can use Super User access to give retail managers access to records owned by their peers and subordinates.
NEW QUESTION # 78
What is the most efficient way that a Salesforce Admin can create a single Experience Cloud Site user from a Contact?
- A. Use Data Loader to add the Contact in Salesforce as a Customer user.
- B. Enable the Contact in Salesforce as a Customer user.
- C. Email the Contact a link to the Self-Registration page for the site.
- D. Enable the Account as a Customer Account so all Contacts in that Account become Customer users.
Answer: B
Explanation:
This option allows the Salesforce Admin to create a customer user from an existing contact that is associated with a customer account. The customer user inherits the role, profile, and permission sets from the contact.
The Salesforce Admin can also specify a username, email address, and nickname for the customer user.
NEW QUESTION # 79
Cloud Kicks (CK) uses SSO (Single Sign-on) for its customer portal. The customer portal is built on the Customer Service template which uses LDS (Lightning Design System) and has public pages that use Lightning Web Components. CK gas also set up the Salesforce Content Delivery Network (CDN) for its domain, which CK is planning to change.
- A. Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages.
- B. Changing the Salesforce CDN affects SAML SSO settings for all custom URLs in that domain.
- C. Changing the Salesforce CDN impacts the AppExchange packages in the org that use Documents object.
- D. Changing the Salesforce CDN overwritesLDS defaults.
Answer: A
Explanation:
Salesforce Content Delivery Network (CDN) is a feature that allows you to improve the performance of your site by caching static resources, such as images, JavaScript, and CSS files. However, changing the Salesforce CDN has some implications, such as:
* Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages. You need to redeploy your components after changing the CDN to ensure that they work properly.
* Changing the Salesforce CDN does not affect SAML SSO settings for all custom URLs in that domain.
SAML SSO settings are independent of the CDN settings.
* Changing the Salesforce CDN does not impact the AppExchange packages in the org that use Documents object. Documents object is not affected by the CDN settings.
* Changing the Salesforce CDN does not overwrite LDS defaults. LDS defaults are not affected by the CDN settings.
NEW QUESTION # 80
A consultant is in the process of designing the sharing and visibility model for Cloud (CK) new hiking site built on experience Cloud. The consultant knows that CK plans to use the Customer Community License type.
What limitations should the consultant consider related to sharing and visibility for this license type?
- A. All site users that require access to all records across all objects have the proper Sharing Set.
- B. Any site users that require access to specific records have the proper Sharing Rule.
- C. All site users that require access to certain records for certain objects have the proper Sharing set.
- D. All site users have the appropriate role assigned.
Answer: C
Explanation:
The limitation that the consultant should consider related to sharing and visibility for the Customer Community license type is A. The Customer Community license type is a license type that allows external users to access your Experience Cloud site through a customer account. Customer Community users have limited access and visibility to data in your Salesforce org, and they cannot use roles or sharing rules to share records. To share records with Customer Community users, you need to use SharingSets, which are features that allow you to share records based on common account or contact fields.
NEW QUESTION # 81
An Experience site is built inan Unlimited org. Some of the pages within the site are exposed to guest users.
How many page views are allowed per month?
- A. 500,000
- B. 5 million
- C. 100,000
- D. 1 million
Answer: B
Explanation:
The page view limit for an Experience site depends on the orgedition and the license type of the site users. For an Unlimited org, the page view limit is 5 million per month for guest users, and unlimited for authenticated users. A page view is counted when a user requests a page that is served by the site.
NEW QUESTION # 82
Northern Trail Outfitters has an Experience Cloud site using the Customer Service template. They have noticed that many questions take a long time to receive a response or go completely unanswered.
Which functionality would allow questions to get internal visibility?
- A. Enable Escalate to Case.
- B. Tell users to submit a case for unanswered questions.
- C. Limit the number of questions posted per day.
- D. Create moderators for each topic.
Answer: A
Explanation:
This functionality allows UMS to create a case from aquestion that has not received a response or has received an unsatisfactory response. UMS can enable this functionality from Experience Builder settings and specify the criteria for escalating a question, such as the number of days without a reply or the number of downvotes. UMS can also assign a queue or an owner for the escalated cases and notify them by email.
NEW QUESTION # 83
Universal Containers (UC) has a customer portal so that customers can manage their shipping. UC has several sharing rules in place and leverages theExternal Account Hierarchy to assist with data access. One of UC's large customers, Cloud Kicks, has recently acquired Northern Trail Outfitters. Sales wants to merge these two accounts, but they are getting an error.
What could be the cause of the error?
- A. The user trying to merge the accounts does not have the System Administratorprofile.
- B. The user trying to merge the accounts does not have the Merge Portal Roles permission.
- C. Accounts used in an External Account Hierarchy cannot be merged with another account.
- D. Accounts with active Experience Cloud users cannot be merged with another account.
Answer: C
Explanation:
The cause of the error is that accounts used in an External Account Hierarchy cannot be merged with another account. An External Account Hierarchyis a feature that allows you to create a hierarchy of partner accounts and contacts that mirrors the structure of your partner's organization. This helps you manage data access and visibility for your partners. However, accounts that are part of an ExternalAccount Hierarchy cannot be merged with other accounts, because this would disrupt the hierarchy and the sharing settings.
NEW QUESTION # 84
Universal Containers is looking to build a new self-service site. Users will post questions, read Knowledge articles, and view case reports, users will not beregistering deals or participating in any other sales activity.
Which external user license meets these requirements?
- A. External Community Plus
- B. Customer Community Plus
- C. Authenticated Service Site User
- D. External Identity
Answer: B
Explanation:
Thisuser license allows users to access cases, Knowledge articles, reports and dashboards, and custom objects in a self-service site. It also provides access to Chatter groups and files, and allows users to edit their own profiles. Customer Community Plus users can also use email-to-case functionality and create records that have lookups to accounts or contacts5
NEW QUESTION # 85
AW Computing is using the Build Your Own (LWR) template to create a site for its customers. The site will showcase blog posts written by AW Computing thought leaders.
Which component should the site creator use to dynamically populate the site with blog posts as new ones are added?
- A. Grid component with list.views
- B. CMS - Single
- C. CMS Connect (JSON)
- D. Grid component with CMS Collections
Answer: D
Explanation:
To dynamically populate the site with blog posts as new ones are added, CK should use a Grid component with CMS Collections. A Grid component is a componentthat displays content in a grid layout with rows and columns. A CMS Collection is a collection of content items that are created and managed in Salesforce CMS.
CK can use a Grid component and select a CMS Collection as the content source. This will allow CK to showcase blog posts written by AW Computing thought leaders on its site and automatically update them as new ones are added.
NEW QUESTION # 86
The Cloud Kicks (CK) site administrator is onboarding a now partner to its Experience Cloud site. They have created the partner as an Account, added the required Contacts, and ensured that the Welcome Email selection is checked. However, upon review, the site administrator has found that none of the partner users were able to register.
What should the site administrator do to ensure they areable to set up partner users correctly?
- A. Ensure thatthe Contacts under the Account are enabled as partner users.
- B. Ensure that the Account has been enabled as a partner Account.
- C. Double-check that the partner profile has been added to the CK site.
- D. Double-check that the provided email addresses are correct.
Answer: A
Explanation:
To ensure that the partner users are able to register, the site administrator should enable the Contacts under the Account as partner users. This will allow the site administrator to assign a username, password, and profile to each Contact and send them a welcome email with a link to activate their account and log in to the site.
NEW QUESTION # 87
Ursa Major Solar (UMS) wants to differentiate between the leads created by partners and the leads created by its ownSales team. All lead records are shared with partners: however, some of the information captured by the Sales team on the lead record should not be shared with partners.
Which two steps should UMS take at a minimum in order to meet the requirement?
Choose2 answers
- A. Create a separate channel for partners in PRM Workspaces.
- B. Create Lead Record Types for Lead Distribution.
- C. Create Page Layouts for Lead Distribution.
- D. Enable "Lead Sharing" in Digital Experience settings.
Answer: B,C
Explanation:
To differentiate between the leads created by partners and the leads created by its own Sales team, UMS should create lead record types and page layouts for lead distribution. A record type is a way to offer different business processes, picklist values, and page layouts to different users based on their profiles. A page layout is a way to control the layout and organization of detail and edit pages in Salesforce. By creating lead record types and page layouts, UMS can customize the fields and values that are displayed to partners and Sales team members.
NEW QUESTION # 88
Ursa Major Solar (UMS) is building a portal for its premium B2B customers, Customer will be able to access their account information, open cases, download NDAs, and create dashboards Which user license allows UMS to meet these requirements?
- A. Commerce Portal
- B. Platform Portal
- C. Channel Account
- D. Customer Community
Answer: B
Explanation:
Platform Portal is a user license type that allows users to access custom objects and asubset of standard CRM objects, such as accounts, contacts, cases, and dashboards. This license type is suitable for UMS's premium B2B customers who need to access their account information, open cases, download NDAs, and create dashboards.
NEW QUESTION # 89
Cloud Kicks has recently rolled out a new Experience Cloud site for its customers. The site has been activated and the contacts have been enabled as customer users. However, none of the users received their login credentials in an email.
What caused this issue?
- A. The sender's email address was changed while it was pending verification.
- B. The sender's email address was changed and not verified.
- C. The welcome emails were not enabled for the site.
- D. The roles were not enabled for the users.
Answer: B
Explanation:
One possible cause of this issue is that the sender's email address was changed and not verified. The sender's email address is the email address that appears as the sender ofthe welcome emails to the customer users. If the sender's email address is changed, it needs to be verified by clicking on a link in a verification email. If the verification is not completed, the welcome emails will not be sent.
NEW QUESTION # 90
Which component can be embedded into an Experience Cloud site to start conversations with customers using the channels they prefer?
- A. Service Your Way
- B. Chat
- C. Channel Menu
- D. Service Console
Answer: A
Explanation:
Service Your Way is a component that allows customers to choose how they want to interact with a service agent or a chatbot from a list of available channels, such as phone, chat, SMS, WhatsApp, or Facebook Messenger. Service Your Way can be added to any page in Experience Builder and configured to show different channels based on user attributes or device type.
NEW QUESTION # 91
Ursa Major Solar (UMS) is automating its business processes using Salesforce. UMS wants its Platinum partners to be able to approve installation projects and deals. In which two ways can UMS accomplish this?
Choose 2 answers
- A. Assign external users Super User accesson records and create a digital experience for those users,
- B. Assign external users as approvers on records and create a digital experience forthose users.
- C. Add external users directly to approval queues and create a digital experience for those users.
- D. Assign external users as the co-owners on records and create a digital experience for those users.
Answer: B,C
Explanation:
External users can be assigned as approvers on records or added directly to approval queues, as long as they have the appropriate user license and profile permissions. You also need to create a digital experience for those users, so they can access the approval process from the Experience Cloud site.
NEW QUESTION # 92
Ursa Major Solar (UM5) works with local installation companies. The installers need to collaborate with their co-workers as well as with UMS staff.
Which user visibility setting needs to be enabled at a minimum?
- A. Community User Visibility
- B. Portal User Visibility
- C. Site User Visibility
- D. Guest User Visibility
Answer: B
Explanation:
To enable the installers to collaborate with their co-workers and UMS staff, UMS needs to enable Portal User Visibility. This is a user visibility setting that allows portal users to see other portal users who have thesame role or a role below them in the role hierarchy. This also allows portal users tosee internal users who are above them in the role hierarchy. Portal User Visibility can be enabled in the Sharing Settings page in Setup.
NEW QUESTION # 93
DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor.
DR has decided to use independent agents to manage claims.
Which two feature are available for DR to implement a solution involving insurance agent persona?
Choose 2 answers
- A. Insurance Agent Portal Lightning template
- B. Insurance agent permission set license
- C. Financial Services Lightning template
- D. Financial Services Community permission setlicense
Answer: A,D
Explanation:
Financial Services Community permission set license is a license type that allows users to accessFinancial Services Cloud objects and features, such as policies, claims, referrals, and goals. Insurance Agent Portal Lightning template is a template that is designed for insurance agents who need to manage their leads, opportunities, policies, claims, and referrals. These two features are available for DR to implement a solution involving insurance agent persona.
NEW QUESTION # 94
Universal Containers (UC) is planning to create a portal for its global partner network. Users will be assigned a Partner Community license and a role.
Which two things should UC keep in mind when setting up partner roles?
Choose 2 answers
- A. Unused roles can be deleted.
- B. Once created, roles cannot be deleted.
- C. The default limit for the number of roles for portals is 50,000 per org.
- D. Role Hierarchy can only be used if all objects have external OWD set to Private.
Answer: B,C
Explanation:
When setting up partner roles, you need to keep in mind some considerations, such as:
* The default limit for the number of roles for portals is 50,000 per org. You can request an increase from Salesforce if you need moreroles.
* Once created, roles cannot be deleted. You can only deactivate them or rename them.
NEW QUESTION # 95
Universal Containers is implementing a Partner Community.
Which sharing setting would allow users to collaborate with their peers who work for the same partner firm, butnot with any users outside of their firm?
- A. Community User Visibility
- B. Portal User Visibility
- C. Site User Visibility
- D. Chatter Group Member Visibility
Answer: B
Explanation:
The sharing setting that would allow users to collaborate with their peers who work for the same partner firm, but not with any users outside of their firm, is Portal User Visibility. Portal User Visibility is a setting that allows portal users (such as Customer Community or Partner Community users) to see other portal users who have the same role or a role below them in the portal role hierarchy. This setting enables portal users to share information and collaborate with their peers within their own firm, but not with other firms.
NEW QUESTION # 96
No More Homelessness (NMH) and DreamHouse Realty (DR)are working to provide free housing to low- income seniors. Social workers at NMH need to access records owned by realtors at DR.
What should the Experience Cloud consultant recommend for record sharing?
- A. Sharing Rule
- B. Role Hierarchy
- C. Sharing Set
- D. Super User
Answer: A
Explanation:
Sharing rules allow you to extend sharing access to users in public groups, roles, or territories. You can use sharing rules to share records owned by realtors at DR with social workers at NMH, based on criteria such as record type, field value, or ownership.
NEW QUESTION # 97
Bloomington Caregivers (BC) intends to launch a company-wide project to create personalized experiences for its providers, vendors installers, and patients. BC'sbusiness processes and workflow flow industry standards and common practices, mostly driven by compliance and regulatory mandates.
What should BC closely into during the evaluation phase?
- A. SDLC (Software Developer Life Cycle) for Experiences
- B. Community Connect
- C. Digital Experience framework
- D. Lightning Bolt solutions
Answer: D
Explanation:
BC should look closely into Lightning Bolt solutions during the evaluation phase. Lightning Bolt solutions are industry-specific solutions that include prebuilt themes, templates, pages, components,and business logic for Experience Cloud sites. Lightning Bolt solutions can help BC create personalized experiences for its providers, vendors, installers, and patients by providing them with best practices and ready-made features for their industry. BC can find and install Lightning Bolt solutions from AppExchange or create their own custom solutions using Lightning Bolt framework.
NEW QUESTION # 98
Zephynus Relocation (ZRS) plans to launch a public site. ZRS would like toleverage a topic catalog so that site users can see all the organized topics in one place and easily navigate to any topic or subtopic.
Which step is required to set up a topic catalog?
- A. Enable Topic Hierarchy and create at least one topic with two subtopics.
- B. Create at least one topic along with its subtopic.
- C. Create at least one topic and add the More Topics,,,, ;link editing the navigation menu.
- D. Create at least one subtopic and add the More Topic ink link when editing the navigation menu.
Answer: A
Explanation:
To set up a topic catalog, the step that is required is to enable Topic Hierarchy and create at least one topic with two subtopics. A topic catalog is a feature that allows you to display all the topics and subtopics on your Experience Cloud site in a hierarchical structure. Users can see the topic catalog by clicking the More Topics link on the navigation menu. To use the topic catalog, you need to enable Topic Hierarchy, which allows you to create topics and subtopics up to three levels deep. You also need to create at least one topic with two subtopics, which will populate the topic catalog with some content.
NEW QUESTION # 99
Universal Containers (UC) is a conglomerate with various lines of business operating worldwide. UC helps finance crop research, provides insurance services to coffee growers, and manufactures specialized coffee machines and other products. UC also has a franchise unit to help grow its franchise business worldwide. UC is planning to build multiple portals and sites to support itsvarious lines of business.
What two points should UC keep in mind when selecting a template for these sites and portals?
Choose 2 answers
- A. Industry-specific Lightning Bolt solutions are available today but not templates. Pencil & Paper
- B. InsuranceAgent Portal template becomes available once Financial Services Cloud is correctly set up in an org.
- C. Industry-specific templates are available today but not Lightning Bolt solutions.
- D. Industry-specific templates as well as Lightning Bolt solutions areavailable today.
Answer: B,D
Explanation:
When selecting a template for your sites and portals, you need to keep in mind some points, such as:
* Insurance Agent Portal template becomes available once Financial Services Cloud is correctly set up in an org. This templateis designed for insurance agents who need to manage their leads, opportunities, policies, claims, and referrals.
* Industry-specific templates as well as Lightning Bolt solutions are available today. Templates are preconfigured site designs that include pages, components, and settings. Lightning Bolt solutions are industry-specific solutions that include templates, themes, flows, apps, and components.
NEW QUESTION # 100
Cloud Kicks wants to allow site users to tag site content with custom tags or member-created topics.
Which two permissions must be enabled for site users in Setup to accomplish this?
Choose 2 answers
- A. Assign Topics
- B. Member Can Access Topics
- C. Create Topics
- D. Tags Allowed
Answer: B,C
Explanation:
To allow site users to tag site content with custom tags or member-created topics, you need to enable two permissions for site users in Setup:
* Create Topics. This permission allows users to create new topics and assign them to content, such as posts,files, or articles. Users can also edit or delete the topics they created.
* Member Can Access Topics. This permission allows users to access the topic management features on the site, such as viewing, following, or unfollowing topics. Users can also see thetopics assigned to content and filter content by topics.
NEW QUESTION # 101
......
Get Instant Access REAL EX-Con-101 DUMP Pass Your Exam Easily: https://interfacett.braindumpquiz.com/EX-Con-101-exam-material.html